7 Troubleshoot substrate issues
The substrate cannot be loaded successfully
Here are some suggestions to try if you cannot load the substrate successfully.
●
Reread the loading instructions in the User's guide, and make sure that you are following them.
●
When loading a textile substrate, remember to use the loading accessory, and select Load with
accessory in the front panel.
●
If automatic loading is unsuccessful, try manual loading instead.
●
The substrate might be loaded at an angle (skewed or mislocated). Make sure that the right edge of the
substrate is aligned with the roll on the input spindle.
●
The substrate might be crumpled or warped, or have irregular edges.
●
If the substrate jams in the substrate path to the platen, the leading edge of the substrate might not be
straight or clean. Remove the initial 2 cm (1 in) of substrate from the roll and try again. This might be
necessary even with a new roll of substrate.
●
Make sure that the spindle is correctly inserted.
●
Make sure that the substrate is correctly loaded on the spindle, and that it loads over the roll towards
you.
●
Make sure that the substrate is wound tightly.
The substrate is mispositioned
If you see the above display on the front panel, proceed as follows.
1. Lift the substrate lever.
2. Manually reposition the substrate on the platen.
ENWW The substrate cannot be loaded successfully 63
To Next Page
Loading...