Clean the electrical connections on a printhead
It is possible that the printer will not recognize a printhead after it has been installed. This can happen
when ink builds up on the electrical connections between the printhead and the printhead carriage.
Under these circumstances, HP recommends that you clean the electrical connections on the printhead.
However, routine cleaning of the connections when no problems are apparent is not recommended.
A carriage interconnect wiper is included with your printer in the User Maintenance Kit.
Use this to clean the electrical interconnects on both the printhead carriage and the printhead if the
Reseat or Replace message persists next to the printhead on the front-panel display.
1. Remove a new pre-moistened replacement sponge from its pouch.
A supply of sponges is included in the box with the wiper. If all sponges have been used, more
can be obtained by calling your service representative.
2. Open the carriage interconnect wiper.
12 Chapter 4 Hardware maintenance ENWW
Maintain hardware
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