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HP Designjet T1100 Series - Page 83

HP Designjet T1100 Series
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System Error Codes
2-23 HP Designjet T Series — Service Manual
2 Perform the Line Sensor calibration.
3 Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
4 Perform the Carriage Test to troubleshoot the problem further. See 4.
Carriage Assembly on page 3-26.
5 If the System Error continues, replace the Line Sensor. See Line Sensor
(T1100/T1100ps/T610) on page 6-156 or Line Sensor (T1120/T1120ps/
T620) on page 6-161.
System Error: 61:YZ
Problem
Description:
The file format is incorrect and the Printer cannot process the job.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check the graphic language setting of the Printer (Refer to the User's Guide).
3 Resend the file to the printer.
4 Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
5 The PostScriptâ„¢ fonts are missing. Upgrading the Firmware will re-install the
fonts.
6 The file cannot be printed because it is password protected. Resend the file
without password protection.
System Error: 63:YZ
Problem
Description:
Input/Output problem through the network interface of the Formatter.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check that the Network cable is correctly connected to the Formatter.
3 Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
4 If the System Error continues, replace the Formatter. See Formatter on page
6-204.
System Error: 64:YZ
Problem
Description:
Input/Output problem through the USB Port.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check that the USB cable is correctly connected to the Printer.

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