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General| Print Technology | Thermal Inkjet |
|---|---|
| Maximum Print Resolution | 2400 x 1200 dpi |
| Memory | 32 GB (virtual) |
| Hard Disk | 160 GB |
| Line Accuracy | +/- 0.1% |
| Weight | 86 kg |
| Connectivity | Gigabit Ethernet (1000Base-T); Hi-Speed USB 2.0 certified; EIO Jetdirect accessory slot |
| Media Handling | Roll feed |
| Number of Inks | 6 |
| Display | Color touchscreen |
| Print Languages | HP-GL/2, HP-RTL |
| Media Sizes Standard | A4, A3, A2, A1, A0 |
| Media Types | Bond and coated paper, technical paper, film, photographic paper, self-adhesive |
| Dimensions | 1770 x 701 x 1050 mm |
| Operating Systems Supported | Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003; Mac OS X v10.5, v10.6 |
| Ink Types | Dye-based (C, G, M, pK, Y); pigment-based (mK) |
Identifies common print quality issues addressed by the wizard, such as banding, blurriness, line problems, and color inaccuracy.
Provides general tips for achieving optimal print quality, including using genuine supplies, correct paper type selection, and environmental conditions.
Troubleshooting steps for horizontal lines (banding) in the printed image, focusing on paper type and print quality settings.
Addresses issues with line thickness and missing lines, recommending checks on paper type, print settings, and printhead alignment.
Guidance on resolving stepped or jagged lines in prints, suggesting image quality checks and print settings adjustments.
Solutions for lines appearing double or with incorrect colors, involving printhead reseating and alignment.
Steps to fix broken or discontinuous lines in prints, including reseating and aligning printheads.
Advice on preventing blurred lines caused by humidity, recommending paper type changes and environmental checks.
Methods to improve line length accuracy, such as using specific media, adjusting quality settings, and environmental control.
Troubleshooting steps for blurry or grainy images, focusing on paper type, print side, and quality settings.
Addresses issues with paper not lying flat, causing defects like vertical stripes, and suggests thicker paper or different settings.
Guidance on reducing scuffs and scratches on prints, especially on coated paper, by proper handling and storage.
Solutions for horizontal smears on coated paper due to excess ink, recommending paper type checks and job cancellation.
Explains ink marks on the back of paper from borderless printing and suggests cleaning the platen.
Addresses black ink rubbing off glossy paper, suggesting using Photo Glossy Paper type.
Troubleshooting for poorly defined or light object edges, suggesting adjustments to quality settings in the driver.
Solutions for object edges appearing darker than expected, advising checks on quality settings in the driver.
Describes thin horizontal lines at the trailing edge of cut sheet prints and suggests margin adjustments.
Fixes for vertical color bands, recommending thicker paper and higher print quality settings.
Advice to prevent white spots caused by paper fibers, dust, or coating, including cleaning and proper storage.
Troubleshooting inaccurate colors, focusing on paper type, color calibration status, and print quality settings.
Discusses color accuracy issues with EPS/PDF files in layout apps and suggests pre-conversion to SWOP.
Explains fading on instant-dry photo paper and suggests lamination for longevity.
Troubleshooting incomplete images clipped at the bottom, including data transmission issues and I/O timeout settings.
Explains image clipping due to printable area discrepancies and software settings, suggesting margin adjustments or alternative drivers.
Suggestions to avoid missing objects in prints, such as using PostScript driver, scaling, or RIP software.
Addresses clipping or missing objects in PDF files, recommending upgrading Adobe Reader/Acrobat.
Details how to print the Image Diagnostics Print to check printhead reliability and identify clogging.
Provides steps for corrective actions after using the Image Diagnostics Print, including printhead cleaning and replacement.
Offers final troubleshooting steps if issues persist, including checking drivers, firmware, and software settings.
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