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Ink marks on the back of the paper

This can happen after a lot of borderless printing, especially with non-standard paper sizes. Ink

residues on the platen are likely to mark the back of the paper.

Clean the platen with a soft cloth. Clean each rib separately without touching the foam between the

ribs.

Black ink comes off when you touch the print

This problem may be caused by printing with matte black ink on glossy paper. The printer will not use

matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you

can select Photo Glossy Paper as the paper type (in the Photo Paper category).

Edges of objects are stepped or not sharp

If edges of objects or lines appear to be poorly defined or lighter in density, and you have already set

the print-quality slider to Quality in the driver dialog, select the custom print-quality options, and try

setting the quality level to Normal. See Using your printer.

Edges of objects are darker than expected

If edges of objects seem darker than expected, and you have already set the print-quality slider to

Quality in the driver dialog, select the custom print-quality options, and try setting the quality level to

Normal. See Using your printer.

Horizontal lines at the end of a cut sheet print

This type of defect affects only the end of a print, within approximately 30 mm of the trailing edge of

the paper. You may see some very thin horizontal lines across the print.

12 Chapter 2 Troubleshooting print-quality issues ENWW

Print-quality issues

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HP Designjet T1300 Series Specifications

General

Print Technology	Thermal Inkjet
Maximum Print Resolution	2400 x 1200 dpi
Memory	32 GB (virtual)
Hard Disk	160 GB
Line Accuracy	+/- 0.1%
Weight	86 kg
Connectivity	Gigabit Ethernet (1000Base-T); Hi-Speed USB 2.0 certified; EIO Jetdirect accessory slot
Media Handling	Roll feed
Number of Inks	6
Display	Color touchscreen
Print Languages	HP-GL/2, HP-RTL
Media Sizes Standard	A4, A3, A2, A1, A0
Media Types	Bond and coated paper, technical paper, film, photographic paper, self-adhesive
Dimensions	1770 x 701 x 1050 mm
Operating Systems Supported	Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003; Mac OS X v10.5, v10.6
Ink Types	Dye-based (C, G, M, pK, Y); pigment-based (mK)