Table of contents
1 Introduction ...................................................................................................................... 1
Most-common issues resolution ................................................................................................... 1
2 Troubleshooting print-quality issues .................................................................................. 3
General advice ........................................................................................................................ 5
Horizontal lines across the image (banding) ................................................................................ 5
Lines are too thick, too thin or missing ........................................................................................ 6
Lines appear stepped or jagged ................................................................................................ 6
Lines print double or in the wrong colors ..................................................................................... 7
Lines are discontinuous ............................................................................................................. 8
Lines are blurred ...................................................................................................................... 8
Line lengths are inaccurate ........................................................................................................ 9
The whole image is blurry or grainy ........................................................................................... 9
The paper is not flat ............................................................................................................... 10
The print is scuffed or scratched ............................................................................................... 10
Ink marks on the paper ........................................................................................................... 11
Black ink comes off when you touch the print ............................................................................. 12
Edges of objects are stepped or not sharp ................................................................................. 12
Edges of objects are darker than expected ................................................................................ 12
Horizontal lines at the end of a cut sheet print ........................................................................... 12
Vertical lines of different colors ................................................................................................ 13
White spots on the print .......................................................................................................... 13
Colors are inaccurate ............................................................................................................. 13
Colors are fading ................................................................................................................... 14
The image is incomplete (clipped at the bottom) ......................................................................... 14
The image is clipped .............................................................................................................. 15
Some objects are missing from the printed image ....................................................................... 16
A PDF file is clipped or objects are missing ............................................................................... 16
The Image Diagnostics Print ..................................................................................................... 16
If you still have a problem ....................................................................................................... 19
Index ................................................................................................................................. 20
ENWW iii
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