HP Designjet Printer Series Security Settings
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The following table shows the different levels access and what they enable or disable:
Retrieve Job Information Paper handling Configure Designjet Diagnostics
Maximum OK ---- ---- ---- ----
Intermediate OK OK ---- ---- ----
Moderate OK OK OK ---- ----
Minimum OK OK OK OK OK
• Maximum Lock – This option denies access to all options.
• Intermediate Lock – This option denies access to the paper and ink supplies handling options,
maintenance options and demo prints, on top of the Moderate Lock. Only viewing printer and supplies
information is allowed.
• Moderate Lock – This option denies access to all printer settings, the job queue, information and service
prints and the printer log, on top of Minimum Lock. For ePrinters, the setting also locks access to these 5
security features:
Disable USB drive
Disable firmware update through USB
Disable direct print using ePrint&Share
Disable ePrint connectivity
Disable internet connection
• Minimum Lock – This option denies access to the Resets options, Enable/Disable connectivity options and
the Service Menu.
Note: With the Moderate or Maximum locks set you will not able to load/unload paper or replace printheads/ink
cartridges without first unlocking the front panel, and so these options should only be set in specific circumstances
where the implications are known and understood.
When the Control Panel is locked, the applicable menus show a ‘lock’ symbol in the front panel. If a user attempts to
enter in a “locked” menu entry, a warning message is displayed.
3.3.1 Deadlock: Front Panel locked + EWS password forgotten
Under certain circumstances, a printer might be blocked if the control panel has been locked and the administrator has
lost the password needed to unlock it. This could happen if the front panel is locked through the printer’s Embedded
Web Server and the Administrative password in the EWS is lost. In this situation, it would not be possible to unblock
the front panel from the Embedded Web Server and it would not be possible to reset the Embedded Web Server from
the front panel.
With HP Designjet Printers there is a menu option accessible to users with the guidance of Customer Support agents.