14 Accessories ................................................................................................................. 130
How to order supplies and accessories ................................................................................... 131
Introduction to the accessories ............................................................................................... 136
15 Troubleshooting paper issues ..................................................................................... 140
The paper cannot be loaded successfully ................................................................................ 141
The paper type is not in the driver .......................................................................................... 143
The printer printed on the wrong paper type ............................................................................ 144
An “on hold for paper” message (T1300 series) ...................................................................... 144
The roll paper will not advance .............................................................................................. 146
The paper has jammed ......................................................................................................... 146
A strip stays on the output tray and generates jams .................................................................. 149
The printer displays out of paper when paper is available ......................................................... 150
Prints do not fall neatly into the basket .................................................................................... 150
The sheet stays in the printer when the print has been completed ............................................... 150
The paper is cut when the print has been completed ................................................................. 150
The cutter does not cut well ................................................................................................... 150
The roll is loose on the spindle ............................................................................................... 150
Recalibrate the paper advance .............................................................................................. 150
16 Troubleshooting print-quality issues ............................................................................ 153
General advice .................................................................................................................... 155
Print quality troubleshooting wizard ........................................................................................ 155
Horizontal lines across the image (banding) ............................................................................ 156
Lines are too thick, too thin or missing .................................................................................... 157
Lines appear stepped or jagged ............................................................................................ 157
Lines print double or in the wrong colors ................................................................................. 158
Lines are discontinuous ......................................................................................................... 158
Lines are blurred .................................................................................................................. 159
Line lengths are inaccurate .................................................................................................... 160
The whole image is blurry or grainy ....................................................................................... 160
The paper is not flat ............................................................................................................. 161
The print is scuffed or scratched ............................................................................................. 161
Ink marks on the paper ......................................................................................................... 161
Black ink comes off when you touch the print ........................................................................... 162
Edges of objects are stepped or not sharp ............................................................................... 163
Edges of objects are darker than expected .............................................................................. 163
Horizontal lines at the end of a cut sheet print ......................................................................... 163
Vertical lines of different colors .............................................................................................. 164
White spots on the print ........................................................................................................ 164
Colors are inaccurate ........................................................................................................... 164
Colors are fading ................................................................................................................. 165
The image is incomplete (clipped at the bottom) ....................................................................... 165
The image is clipped ............................................................................................................ 166
vi ENWW
To Next Page
Loading...
