HP Designjet T790 - Page 7

Some objects are missing from the printed image ..................................................................... 167
A PDF file is clipped or objects are missing ............................................................................. 167
The Image Diagnostics Print ................................................................................................... 167
If you still have a problem ..................................................................................................... 170
17 Troubleshooting ink cartridge and printhead issues .................................................... 171
Cannot insert an ink cartridge ............................................................................................... 172
Ink cartridge status messages ................................................................................................. 172
Cannot insert a printhead ...................................................................................................... 172
The front-panel display recommends reseating or replacing a printhead ...................................... 172
Clean the printheads ............................................................................................................ 173
Clean the printhead drop detector .......................................................................................... 173
Align the printheads ............................................................................................................. 175
Printhead status messages ..................................................................................................... 177
18 Troubleshooting general printer issues ........................................................................ 179
The printer will not start ......................................................................................................... 180
The printer does not print ...................................................................................................... 180
The printer seems slow .......................................................................................................... 181
Communication failures between computer and printer ............................................................. 181
Cannot access the HP Utility .................................................................................................. 182
Cannot access the Embedded Web Server .............................................................................. 182
Internet communication failures .............................................................................................. 182
Automatic file system check ................................................................................................... 183
Alerts .................................................................................................................................. 183
19 Front-panel error messages ........................................................................................ 185
The system error log ............................................................................................................. 188
20 HP Customer Care ...................................................................................................... 189
Introduction ......................................................................................................................... 190
HP Professional Services ....................................................................................................... 190
HP Instant Support ................................................................................................................ 191
HP Proactive Support ............................................................................................................ 191
Customer Self Repair ............................................................................................................ 192
Contact HP Support .............................................................................................................. 192
21 Printer specifications ................................................................................................... 194
Functional specifications ....................................................................................................... 195
Physical specifications .......................................................................................................... 196
Memory specifications .......................................................................................................... 197
Power specifications ............................................................................................................. 197
Ecological specifications ....................................................................................................... 197
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