System error codes in brief
Reading a system error code
System error codes explain which component or system is failing, and what action should be taken to resolve
the problem.
System error codes are displayed directly on the front panel’s home page (they can also be seen on the
Information page) and have been defined in the format XX.YZ. or XX.n:YZ.m.
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XX: Subsystem or process (2 digits)
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n or m: Subsystem or process index (optional), for example to identify the color of the ink cartridge
●
Y: Who should perform the action (1 digit): 0 for user or 1 for service engineer
●
Z: Action to perform (1 digit)
Subsystems
The following table explains the XX part of the system error code.
Code Component or system
01 Engine PCA
02 Carriage PCA
03 Power supply unit and E-Box fans
05 Formatter and BIOS
06 Hard disk drive
08 Front panel
11 Trailing cable
21 Service station
22 Ink supply station
24 Tube assembly (IDS)
26.n Ink cartridge (n=color)
27 Drop detector/Printhead
39 Roll switches
41 Paper-axis motor
42 Scan-axis motor
45 Rewinder
46 Pumps
47 Starwheel motor
48 PRS mechanism
52 Drop detector
54 Pinchwheel motor
ENWW System error codes in brief 107