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HP Designjet T520 Series User Manual

HP Designjet T520 Series
156 pages
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DESIGNJET T120 and T520 ePrinter
Series
User’s Guide
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HP Designjet T520 Series Specifications

General IconGeneral
Print TechnologyThermal Inkjet
Print ResolutionUp to 2400 x 1200 optimized dpi
Memory1 GB
Model Size24-inch, 36-inch
Ink CartridgesHP 711 Ink Cartridges
Print Speed70 A1/D prints per hour
Media SizesA4, A3, A2, A1
ConnectivityUSB 2.0, Ethernet, Wi-Fi
Ink TypesDye-based (color), pigment-based (black)
Number of Print Cartridges4 (cyan, magenta, yellow, black)
Media Sizes StandardA4, A3, A2, A1
Media Sizes Custom210 x 279 to 610 x 1897 mm (24-in); 210 x 279 to 914 x 1897 mm (36-in)
Media ThicknessUp to 0.3 mm
Print LanguagesHP-GL/2, HP-RTL
Power Consumption35 watts (printing)
Weight27.7 kg (36-inch model)
TypeLarge Format Printer
Maximum Print Width24-in: 610 mm; 36-in: 914 mm
Media TypesBond, Coated, Glossy, Heavyweight, Matte, Satin, Transparency, Vellum
Operating Systems SupportedWindows, macOS
Dimensions (W x D x H)24-inch: 735 x 1020 x 360 mm, 36-inch: 735 x 1420 x 360 mm
Weight (with stand)24-inch: 40 kg, 36-inch: 50 kg

Summary

1 Introduction

Safety precautions

Essential safety measures to ensure proper use and prevent damage to the printer.

HP Start-Up Kit

Information about the DVD containing printer software and documentation.

Using this guide

How to download and use the user guide for the printer.

Printer models

Lists the printer models covered by this guide for brevity.

The printer’s main features

Highlights the key features and capabilities of the HP Designjet printer.

The printer’s main components

Identifies and labels the main physical parts of the printer.

The front panel

Describes the touch-sensitive front panel and its graphical user interface.

Printer software

Details the software provided with the printer for management and use.

Web Services

Explains the benefits and setup of connecting the printer to the web.

Turn the printer on and off

Instructions on how to power the printer on and off using the front panel.

The printer’s internal prints

Explains how to print internal reports for printer information.

2 Connecting the printer

Choose which connection method to use

Compares different connection methods like Wireless, Ethernet, and USB.

Connect the printer to your network

Guides on how to connect the printer to a network for the first time.

Connect a computer to the printer by network (Windows)

Instructions for connecting a Windows computer via network.

Connect a computer to the printer by USB cable (Windows)

Instructions for connecting a Windows computer via USB.

Uninstall the printer software (Windows)

Steps to uninstall printer software on Windows.

Connect a computer to the printer by network (Mac OS X)

Instructions for connecting a Mac OS X computer via network.

Connect a computer to the printer by USB cable (Mac OS X)

Instructions for connecting a Mac OS X computer via USB.

Uninstall the printer software (Mac OS X)

Steps to uninstall printer software on Mac OS X.

3 Setting up the printer

Introduction

Introduces settings that administrators may control upon printer setup.

Automatic firmware update

How to enable automatic firmware updates for the printer.

Turn email notifications on and off

How to configure and manage email notifications from the printer.

Turn alerts on and off

How to manage printer alerts displayed on the front panel or software.

Control access to the Embedded Web Server

Setting a password to control access to device settings via the web server.

Set Windows driver preferences

Customizing default printer driver settings in Windows.

Set up Web Services

Steps to set up and enable Web Services for enhanced printer functionality.

4 Personalizing the printer

Change the language of the front-panel display

Instructions for changing the language on the printer's front panel.

Access the Embedded Web Server

How to access and manage the printer remotely via a web browser.

Change the language of the Embedded Web Server

How to change the language displayed in the printer's Embedded Web Server.

Access the HP Utility

How to launch and use the HP Utility for printer management.

Change the language of the HP Utility

How to change the language of the HP Utility software.

Change the sleep mode setting

Adjusting the time before the printer enters sleep mode to save power.

Change the auto-off setting

Configuring the printer to turn off automatically after inactivity.

Change the front-panel display brightness

Adjusting the brightness of the printer's front panel display.

Configure network settings

Viewing and configuring printer network settings.

Manage ePrinter security

Managing security settings for ePrinter functionality.

Change your printer’s email address

How to change the printer's email address for remote printing.

5 Paper handling

General paper-loading advice

General guidelines and precautions for loading paper into the printer.

Load a roll onto the spindle

Step-by-step instructions for loading a paper roll onto the spindle.

Load a roll into the printer

Instructions for loading a prepared paper roll into the printer.

Unload a roll

Steps to remove a loaded paper roll from the printer.

Load a single sheet

Instructions for loading a single sheet of paper into the printer.

Unload a single sheet

Steps to remove a single sheet of paper from the printer.

Use the multi-sheet tray

How to load and use the multi-sheet paper tray.

View information about the paper

How to check the currently loaded paper information on the front panel.

Maintain paper

Recommendations for maintaining paper quality.

Change the drying time

Adjusting the print drying time setting for optimal ink drying.

Turn the automatic cutter on and off

Enabling or disabling the automatic paper cutter feature.

Form feed with or without cutting

Advancing paper and performing cuts manually.

6 Printing

Print from a computer using a printer driver

Standard method of printing using installed printer drivers.

Advanced print settings

Explains various print settings for different user requirements.

Color management

Options for managing color reproduction for accurate print results.

7 Web-connected printing

Print remotely with HP Designjet ePrint & Share

How to print to an office printer from a remote location.

Print by email

Printing documents by sending them via email to the printer.

Print from a smartphone or tablet

Printing from mobile devices using HP Designjet ePrint & Share apps.

View and print from the HP Designjet ePrint & Share website

Accessing and printing files from the HP Designjet ePrint & Share website.

Print from HP Designjet ePrint & Share using the printer’s front panel

Printing files directly from the printer's front panel interface.

View and print from other content repositories

Connecting to other repositories like FTP sites for printing.

Create your Online Print History

How documents are automatically saved to the Online Print History.

Share files in your Online Print History

How to share files from the Online Print History with colleagues.

HP Designjet ePrint & Share security

Information on security and access control for shared files.

8 Practical printing examples

Print from Adobe Acrobat

Step-by-step guide for printing from Adobe Acrobat software.

Print from Autodesk AutoCAD

Instructions for printing from Autodesk AutoCAD software.

Print from Adobe Photoshop

Guide on how to print from Adobe Photoshop.

Print and scale from Microsoft Office

How to print and scale documents from Microsoft Office.

9 Handling ink cartridges and printhead

About the ink cartridges

Basic information about ink cartridges and their function.

Storage of anonymous usage information

Details on how printer usage data is collected and stored.

Check ink cartridge status

How to view ink levels and cartridge status on the printer.

Replace an ink cartridge

Step-by-step instructions for replacing ink cartridges.

About the printhead

Basic information about the printhead and its function.

10 Maintaining the printer

Check printer status

Ways to check the current status of the printer.

Take care of the printer

Guidelines on how to properly care for the printer.

Clean the exterior of the printer

Instructions for cleaning the printer's exterior.

The Print Quality Diagnostic Report

How to print and interpret the Print Quality Diagnostic Report.

Clean the printhead

Steps to clean the printer's printhead to improve print quality.

Align the printhead

Process for aligning the printhead for optimal print quality.

Replace the printhead

Step-by-step guide for replacing the printhead.

Clean the encoder strip

How to clean the printer's encoder strip.

Recalibrate the paper advance

How to recalibrate paper advance for better print accuracy.

Move or store the printer

Instructions for properly moving or storing the printer.

Firmware update

How to download and install firmware updates for the printer.

Software update

Information on updating printer software.

Printer maintenance kits

Information about available printer maintenance kits.

11 Accessories

How to order supplies and accessories

Information on ordering printer supplies and accessories.

Introduction to the accessories

Overview of available printer accessories.

12 Troubleshooting paper issues

The paper cannot be loaded successfully

Solutions for problems when paper fails to load correctly.

The paper type is not in the driver

How to handle paper types not listed in the driver.

The printer printed on the wrong paper type

What to do if the printer uses the incorrect paper type.

Paper mismatch

How to resolve issues when loaded paper doesn't match the job.

The roll has jammed

Steps to clear a paper jam when a roll is involved.

The multi-sheet tray has jammed

Steps to clear a paper jam in the multi-sheet tray.

A strip stays on the output tray and generates jams

How to remove cut strips that cause jams.

The printer displays out of paper when paper is available

Resolving the 'out of paper' error when paper is loaded.

Prints do not fall neatly into the bin

Tips for ensuring prints fall neatly into the output bin.

The sheet stays in the printer when the print has been completed

What to do if a sheet remains in the printer after printing.

The paper is cut when the print has been completed

Information on paper cutting after print completion.

The cutter does not cut well

How to fix issues with the automatic paper cutter.

The roll is loose on the spindle

Solutions for a loose paper roll on the spindle.

13 Troubleshooting print-quality issues

General printing advice

General tips to improve print quality.

Horizontal lines across the image (banding)

How to fix horizontal lines or banding in prints.

Lines are too thick, too thin or missing

Solutions for lines that are too thick, thin, or missing.

Lines appear stepped or jagged

How to resolve stepped or jagged lines in prints.

Lines print double or in the wrong colors

Fixes for lines printing double or with incorrect colors.

Lines are discontinuous

How to fix broken or discontinuous lines in prints.

Lines are blurred

Solutions for blurred lines in printed images.

Line lengths are inaccurate

How to improve accuracy of line lengths in prints.

The whole image is blurry or grainy

Fixes for blurry or grainy overall images.

The paper is not flat

Solutions when paper is not lying flat, causing print defects.

The print is scuffed or scratched

How to prevent prints from being scuffed or scratched.

Ink marks on the paper

Solutions for ink marks appearing on the paper.

Black ink comes off when you touch the print

How to prevent black ink from rubbing off prints.

Edges of objects are stepped or not sharp

Fixes for stepped or unsharp object edges.

Edges of objects are darker than expected

Solutions when object edges appear too dark.

Vertical lines of different colors

How to fix vertical lines with different colors.

White spots on the print

Solutions for white spots appearing on prints.

Colors are inaccurate

How to fix inaccurate color reproduction.

Colors are fading

Solutions for fading colors in prints.

The image is incomplete (clipped at the bottom)

How to fix images that are incomplete or clipped at the bottom.

The image is clipped

Solutions for images that are clipped due to size discrepancies.

Some objects are missing from the printed image

How to resolve missing objects in printed images.

A PDF file is clipped or objects are missing

Fixes for clipping or missing objects in PDF files.

If you still have a problem

Further steps to take if print-quality issues persist.

14 Troubleshooting ink cartridge and printhead issues

Cannot insert an ink cartridge

Steps to resolve issues with inserting ink cartridges.

Ink cartridge status messages

Explanation of various ink cartridge status messages.

Cannot insert the printhead

Steps to resolve issues with inserting the printhead.

15 Troubleshooting data communication issues

Communication failures between computer and printer

Solutions for communication problems between computer and printer.

Wired network issues

How to troubleshoot wired network connection problems.

Wireless network issues

How to troubleshoot wireless network connection problems.

Web Services issues

Troubleshooting problems related to Web Services.

The network configuration page

How to print and use the network configuration page.

16 Troubleshooting general printer issues

The printer does not start

Steps to resolve issues when the printer does not power on.

The printer does not print

Solutions for when the printer fails to print jobs.

The printer seems slow

Possible reasons and fixes for a slow printer.

The front panel is frozen

What to do if the printer's front panel becomes unresponsive.

Cannot access the Embedded Web Server

How to resolve issues accessing the printer's Embedded Web Server.

Alerts

Explains the different types of alerts and how they are communicated.

17 Front-panel error messages

Text messages

Lists common front-panel text messages and their recommended actions.

Numerical error codes

Lists common numerical error codes and their troubleshooting steps.

18 HP Customer Care

Introduction

Overview of HP Customer Care services and support options.

HP Professional Services

Information on professional services for HP printers.

HP Proactive Support

Details on HP's proactive support for reducing downtime.

Customer Self Repair

Information on HP's program for self-repair of printer components.

Contact HP Support

How to contact HP Support for assistance.

19 Printer specifications

Functional specifications

Details on ink supplies, paper sizes, and printing resolutions.

Physical specifications

Dimensions, weight, and mechanical accuracy of the printer.

Memory specifications

Information on the printer's memory capacity.

Power specifications

Details on the printer's power requirements.

Ecological specifications

Information on the printer's compliance with ecological directives.

Environmental specifications

Operating and storage conditions for the printer.

Acoustic specifications

Printer noise level specifications.

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