Print from Autodesk AutoCAD .................................................................................................. 61
Print from Adobe Photoshop .................................................................................................... 65
Print and scale from Microsoft Office ........................................................................................ 67
9 Handling ink cartridges and printhead ........................................................................... 74
About the ink cartridges .......................................................................................................... 75
Storage of anonymous usage information ................................................................................. 75
Check ink cartridge status ....................................................................................................... 75
Replace an ink cartridge ......................................................................................................... 76
About the printhead ............................................................................................................... 77
10 Maintaining the printer ................................................................................................. 78
Check printer status ................................................................................................................ 79
Take care of the printer ........................................................................................................... 79
Clean the exterior of the printer ............................................................................................... 79
The Print Quality Diagnostic Report .......................................................................................... 79
Clean the printhead ................................................................................................................ 80
Align the printhead ................................................................................................................ 81
Replace the printhead ............................................................................................................. 82
Clean the encoder strip ........................................................................................................... 86
Recalibrate the paper advance ................................................................................................ 87
Move or store the printer ......................................................................................................... 88
Firmware update .................................................................................................................... 88
Software update .................................................................................................................... 89
Printer maintenance kits .......................................................................................................... 89
11 Accessories ................................................................................................................... 90
How to order supplies and accessories ..................................................................................... 91
Introduction to the accessories ................................................................................................. 94
12 Troubleshooting paper issues ....................................................................................... 95
The paper cannot be loaded successfully .................................................................................. 96
The paper type is not in the driver ............................................................................................ 98
The printer printed on the wrong paper type .............................................................................. 99
Paper mismatch ..................................................................................................................... 99
The roll has jammed ............................................................................................................. 100
The multi-sheet tray has jammed ............................................................................................. 101
A strip stays on the output tray and generates jams .................................................................. 103
The printer displays out of paper when paper is available ......................................................... 104
Prints do not fall neatly into the bin ......................................................................................... 104
The sheet stays in the printer when the print has been completed ............................................... 104
The paper is cut when the print has been completed ................................................................. 104
The cutter does not cut well ................................................................................................... 104
ENWW v
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