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General| Print Technology | Thermal Inkjet |
|---|---|
| Connectivity | Gigabit Ethernet (1000Base-T), EIO Jetdirect accessory slot |
| Print Speed | Up to 120 A1 prints per hour |
| Maximum Resolution | 2400 x 1200 optimized dpi |
| Media Types | Bond and coated paper, technical paper, film, photographic paper, self-adhesive |
| Ink Types | Dye-based (C, M, Y, G); pigment-based (MK) |
| Number of Ink Cartridges | 6 (cyan, magenta, yellow, gray, matte black, photo black) |
| Hard Disk | 160 GB |
| Operating Systems Supported | Windows, Mac OS |
Describes the manual's content and scope for testing, calibrating, and servicing the printer.
Defines the target audience for the service manual as HP-certified service personnel.
Indicates where to find part numbers for printer options, accessories, and service parts.
Guidance on loading paper rolls, recommending 3-inch cores for fewer issues.
Explains automatic calibration triggers and methods to reduce banding and line issues.
Recommendations for optimal alignment using specific paper types for best results.
Details on setting up the printer for multi-roll printing using various policies.
Step-by-step guide to resolve issues where the printer does not power on.
Addresses printer hangs during printing, often related to error 79:04.
Troubleshooting steps for when the printer repeatedly rejects printheads.
Procedure to resolve issues with non-functional cover sensors.
Steps to resolve issues with the Line Sensor failing to detect paper.
Guidance for clearing paper jams and addressing printhead crashes.
Actions to take when the printer experiences unexpected shutdowns.
Detailed guide for diagnosing and resolving the 79:04 system error.
Troubleshooting steps for a blank front panel display.
Lists system error codes, descriptions, and recommended corrective actions.
Explains the format and meaning of system error codes and warnings.
Differentiates between error codes that allow continued operation and those that do not.
Identifies the three main components classified as ink supplies.
Provides guidelines for handling ink supplies for optimal printer results.
Highlights safety and careful handling procedures for ink supplies.
Details the automatic priming process for new printers and its necessity.
Guidance on determining when ink supplies need replacement based on front panel messages.
Procedure to check ink cartridge status and information via the front panel.
Procedure to check printhead status and information via the front panel.
Explains how to interpret printhead error codes using decimal to binary conversion.
Provides an overview of service tests and utilities for diagnosing printer failures.
Describes the automatic internal self-tests performed during printer startup.
Explains how call agents can guide customers through service tests via phone.
Lists all internal service tests available for diagnosing printer components.
Provides instructions on how to access the service tests menu.
Lists internal service utilities for tasks like cleaning, resetting, and diagnostics.
Lists all internal service calibrations available for printer tuning.
Step-by-step guide to access the service calibrations menu.
Calibrates paper advance to compensate for roller irregularities, avoiding banding.
Calibrates the Drop Detector in relation to the Carriage Assembly.
Calibrates the Line Sensor intensity to prevent edge-detection failures.
Calibrates the printer's Rewinder Motor parameters.
Computes the optimum position of the Primer Assembly relative to the Carriage.
Resets nominal vacuum calibration values when pressure is incorrect.
Calibrates the blue line marked on the Print Platen.
Calibrates the Optical Media Advance Sensor (OMAS) module.
Basic troubleshooting steps for resolving most print-quality issues.
Guide to accessing and using troubleshooting tools in the Embedded Web Server.
Automates calibration and recovery procedures for optimum print quality.
Series of recommended actions based on internal checks to improve print quality.
Helps resolve common print-quality issues like banding, graininess, and color inaccuracy.
Explains how to view and interpret status codes for troubleshooting print quality.
Details the status codes for nozzle health and printhead warranty status.
Explains status codes related to media advance and OMAS sensor status.
Interprets status codes for printhead alignment, including scan and correction data.
Explains status codes for color calibration and how to address issues.
Guide on using diagnostic prints to diagnose image quality defects.
Diagrams and part numbers for the main printer components.
Diagrams and part numbers for the stacker accessory.
Lists all service parts with their corresponding page numbers for removal instructions.
Provides a step-by-step guide for removing various printer components.
Step-by-step instructions for removing and installing the stacker's right cover.
Step-by-step instructions for removing and installing the stacker's left cover.
Procedure for removing and installing the stacker's top cover.
Instructions for removing and installing the stacker's lower front cover.
Steps for removing and installing the stacker's pinchwheels.
Procedure for removing and installing the stacker's drive motor.
Instructions for removing and installing the front cover sensor.
Procedure for removing and installing the safety temperature sensor.
Steps for removing and installing the temperature sensor PCA.
Procedure for removing and installing the media sensor.
Instructions for removing and installing the stacker's extension tray.
Steps for removing and installing the stacker's receiving tray.
Procedure for removing and installing the printer interlocks.
Instructions for removing and installing the paper infeed platen.
Steps for removing and installing the stacker's electronics PCA.
Procedure for removing and installing the power supply unit.
Instructions for removing and installing the heating lamp.
Procedure for removing and installing the heat roller.
Steps for removing and installing the transport belt.
Guidance on printer use in humid environments and recovery from moisture.
Steps to prevent noisy carriage movement by removing particles.
Instructions for storing new belts to prevent swelling.
Procedures for maintaining the printer in good operating condition through cleaning.
Procedure for cleaning the drive roller and overdrive, especially after ink spills.
Recommendations for cleaning the center platen to prevent marks on paper.
Vital maintenance to clear system errors and paper loading issues.
Instructions for gently cleaning the paper advance sensor window.
Procedure for oiling the overdrive to stop rollers from squeaking.
Instructions for lubricating the carriage assembly for smooth movement.
Explains the importance of scheduled maintenance to prevent failures.
Details the components included in Preventive Maintenance Kits #1, #2, and #3.
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