Home
HP
Printer
Designjet T7200
HP Designjet T7200
468 pages
Manual
To Next Page
To Next Page
To Previous Page
To Previous Page
Loading...
Current media, printh
ea
d and ink information
This page contains the following informati
on:
●
Current Printer Conf
iguration.
●
Paper Loaded Information.
●
Current Printhead
Kit Information.
ENWW
How to interpret the Se
rvice I
nformation Pages
19
28
30
Table of Contents
Main Page
Printing tips and tricks
11
Paper loading
12
Paper-advance calibration
12
Printhead alignment
12
Use of multiple rolls
13
Troubleshooting
15
Printer education and training
17
Firmware update
17
USB firmware update
17
Forced firmware update
17
Print-quality troubleshooting
17
Troubleshooting system error codes
18
Performing a service test on a failed assembly
18
Performing the necessary service calibrations
18
The printer does not power on
18
The printer hangs during printing and displays ‘processing’
19
The printer continuously rejects printheads
19
A new maintenance cartridge is incorrectly detected as ‘used’
19
Cover sensors are not working
19
The Line Sensor has problems detecting paper
20
How to remove the Left Hub when the actuator is broken
20
Troubleshooting paper jams and printhead crashes
21
Troubleshooting shutdowns
21
Maintenance cartridge path
21
Paper path
21
Printhead path
22
PWM shutdown
22
Velocity shutdown
22
Energy shutdown
22
Vacuum suction much lower at high altitudes
22
Banding at variable extreme environmental conditions
23
Printhead crashes/smears on high-density prints using coated paper
23
Banding due to ink cartridge replacement while printing
23
34" Rice Paper not supported
23
Worm marks on HP Coated Paper with light area fills
24
Solving paper-handling problems
24
Difficult to load paper: “Too much skew”
24
How to read the power switch LEDs
24
How to read the Formatter LEDs
25
If the front panel turns on and then stops
27
How to interpret the Service Information Pages
27
Main characteristics
28
Current configuration
28
Current media, printhead and ink information
29
Printer usage information
30
Media used sections
31
Printhead section
31
Cartridge section
31
Preventive maintenance section
31
Component usage
31
Spittoon section
31
Event logs
31
System/Warning error
32
Printhead error log
32
Calibration status
32
General calibrations
33
Media-specific calibrations
33
Connectivity configuration
33
When the main window is open and the printer is printing (safety compliance)
34
How to troubleshoot the 79:04 system error
35
Introduction
35
Possible causes
35
Job-related SE 79:04
35
Cause
35
Solution
36
Data-related SE 79:04
36
Cause
36
Solution
37
Network-related SE 79:04
37
Cause
38
Solution
38
User-interaction-related SE 79:04
38
Cause
38
Solution
38
Random SE 79:04 (memory leaks and concurrence issues)
39
Cause
39
Solution
40
Hardware-related SE 79:04
40
Cause
41
Solution
41
Troubleshooting based on symptoms
41
Front panel displays 79:04 at start-up
41
Front panel displays 79:04 during printer operation – not while sending jobs
42
Front panel displays 79:04 while printing
43
A. While printing a single job
43
B. Random 79:04 during continuous printing
44
System error codes
47
What to do if the front panel is blank
48
System error codes
48
Explanation of system error codes and warnings
48
Continuable and non-continuable error codes
51
SE 01.0:10
51
SE 01.1:10
51
SE 01.2:10
51
SE 01.3:10
52
SE 02.1:10
52
SE 03:10
52
SE 05:10
52
SE 05.1:10
52
SE 06:03
53
SE 06:10
53
SE 08:11
53
SE 11:10
53
SE 17.0:11
54
SE 17.1:11
54
SE 17.2:11
54
SE 17.3:11
54
SE 17.4:11
54
SE 21:03
55
SE 21:13
55
SE 23:10
55
SE 24:03
55
SE 24:10
56
SE 24:11
56
SE 24.1:11
56
SE 26.0:01
56
SE 26.1:01
56
SE 26.2:01
57
SE 26.3:01
57
SE 26.4:01
57
SE 26.5:01
57
SE 27.1:01
58
SE 27.2:01
58
SE 27.3:01
58
SE 27.4:01
58
SE 27.5:01
58
SE 27.6:01
58
SE 27.7:01
58
SE 27.8:01
58
SE 28.1:01
59
SE 28.2:01
59
SE 28.3:01
59
SE 28.4:01
59
SE 28.5:01
59
SE 28.6:01
59
SE 28.7:01
59
SE 28.8:01
60
SE 28.1:02
60
SE 28.2:02
60
SE 28.3:02
60
SE 28.4:02
60
SE 28.5:02
60
SE 28.6:02
61
SE 28.7:02
61
SE 28.8:02
61
SE 29:00
61
SE 29:01
61
SE 29:02
61
SE 35:10
62
SE 37:03
62
SE 38:03
62
SE 38.0:01
62
SE 38.0:10
62
SE 38.1:01
62
SE 38.1:03
63
SE 38.1:04
63
SE 38.1:10
63
SE 38.2:03
63
SE 38.2:10
63
SE 38.2:11
64
SE 38.3:11
64
SE 38.4:10
64
SE 38.5:01
64
SE 38.5:10
64
SE 38.5:11
65
SE 38.6:11
65
SE 38.8:01
65
SE 38.8:10
65
SE 39.1:01.2
65
SE 39.2:01.2
65
SE 39.2:01.2
66
SE 39.1:01.3
66
SE 39.2:01.3
66
SE 39.2:01.3
66
SE 40:03
66
SE 41:03
66
SE 42:03
66
SE 43:01
67
SE 43:10
67
SE 43.1:10
67
SE 43:11
67
SE 44.2:10
68
SE 44.4:10
68
SE 45:03
68
SE 46:03
68
SE 46:13
68
SE 50:03
69
SE 50.1:10
69
SE 50:14
69
SE 50.2:10
69
SE 50.3:11
70
SE 51:10
70
SE 51.1:10
70
SE 51.9:10
70
SE 52:10
70
SE 53:10
71
SE 53.1:11
71
SE 55:10
71
SE 56:01
71
SE 56:10
71
SE 59.1:09
71
SE 59.2:00
72
SE 59.4:10
72
SE 60.1:11
72
SE 60.2:17
72
SE 61:01
72
SE 61:04.1
72
SE 61:04.2
72
SE 61:08
72
SE 61:08.1
73
SE 61:08.2
73
SE 61:10
73
SE 64.1:01
73
SE 71:03
74
SE 71:08
74
SE 74:01
74
SE 75.21:10
74
SE 76:03
74
SE 77:04
75
SE 78.1:04
75
SE 79:03
75
SE 79:04
75
SE 79.2:04
75
SE 81:01
76
SE 85:03
76
SE 86:01
76
SE 86:11
76
SE 87:01
76
SE 87:10
77
SE 88:10
77
Ink supplies
79
What are ink supplies?
80
Ink Cartridges
80
Printheads
81
Maintenance Cartridge
82
General information about the ink supplies
82
General precautions when handling ink supplies
82
Priming the ink system
83
When should you replace the ink supplies?
83
Obtaining Ink Cartridge information
83
Obtaining Printhead information
84
Ink Cartridge status messages
84
Ink Cartridge status while printing
85
Ink Cartridge status while replacing
85
Printhead status messages while printing
86
Printhead status messages while replacing
86
Maintenance Cartridge status messages while printing
87
Maintenance Cartridge status messages while replacing
87
Summary of solving ink supplies problems
87
Problems reseating the printhead
87
You cannot insert the Ink Cartridge into the printer
88
You cannot insert the Printhead into the printer
88
You cannot insert the Maintenance Cartridge into the printer
88
Troubleshooting Printhead error codes
88
Carriage Interconnect Wiper
89
Warranty information for ink supplies
89
Ink Cartridge
89
Printheads
90
Printhead Service Code
90
Service tests and utilities
91
Introduction
92
Diagnostics—self test
92
Phone support
92
Service tests (diagnostics)
92
Entering the Service Tests menu
93
Scan Axis test
93
Paper Drive test
94
Electronics Module test
96
Carriage Assembly test
97
IDS tests
99
Air pressure system
99
Check ink supplies
100
Clean air tubes
100
Refill ink tubes
101
Recover broken bag
102
Service Station test
103
Primer test
104
Aerosol test
105
I/O Information
105
Unit information
106
EEROM Reset
107
Hard Disk recovery
108
File system check
108
OMAS Module test
108
Service utilities
108
Entering the Service Utilities menu
109
Turn Drive Roller
110
Prime Tubes
111
Reset Life Counters
113
Diagnostic Print
114
Replace Cutter
115
Enable/Disable Firewall
116
Disk Wipe DoD 5330.22’M
116
Paper Sensor replacement
118
Soft Printhead servicing
119
Test Cutter
119
Hard Disk recovery
120
File system check
120
Service calibrations
123
Service calibrations
124
Entering the Service Calibrations menu
125
Paper-advance calibration
125
Check calibration status
125
Perform new calibration
126
Reset current calibration
127
Show current calibration values
127
Drop Detector calibration
128
Line Sensor calibration
130
Calibrate Rewinder
133
Primer calibration
133
Reset vacuum calibration
138
Platen blue line calibration
139
OMAS Calibration
140
Print quality
147
Initial print-quality troubleshooting actions
148
Troubleshooting tools
149
Optimize print quality
149
Optimization suggested actions
150
Most-common issues resolution
150
Status codes
150
Nozzle health
150
Media advance calibration
151
Printhead alignment
151
Closed-loop color calibration
152
How to use the Image Quality Service Diagnostic Print
152
What is the Image Quality Service Diagnostic Print?
153
Considerations for printing the Diagnostic Print
153
Printing the Image Quality Service Print
153
Diagnostic Part 1: Printhead Problems
154
Diagnostic Part 2: Alignment test
155
Diagnostic Part 3: Printheads and paper advance test
156
No printing defects found in the diagnostic print
157
Force drop detection
161
Disable Paper Advance Sensor
162
Fix paper advance issues
162
Clean the paper advance sensor window
164
The user advance calibration
164
Visual paper advance plot
165
Interpreting plot results
166
Print-quality issues by symptom
167
There is banding in the image
167
Lines are too thick, too thin or missing
168
Lines appear stepped or jagged
169
Lines print double or in the wrong colors
169
Lines are discontinuous
169
Lines are blurred
170
Line lengths are inaccurate
170
The whole image is blurry or grainy
171
The paper is not flat
171
The print is scuffed or scratched
172
Ink marks on the paper
172
Black ink comes off when you touch the print
173
Vertical lines of different colors
173
White spots on the print
173
Colors are inaccurate
174
PANTONE* colors are inaccurate
174
Colors between different HP Designjets do not match
174
Print with PostScript drivers
174
Print with HP-GL/2 drivers
175
Print the same HP-GL/2 file
175
The output is completely blank
176
The output contains only a partial print
176
The image is clipped
176
The image is in one portion of the printing area
177
The image is unexpectedly rotated
177
The print is a mirror image of the original
177
The print is distorted or unintelligible
177
One image overlays another on the same print
177
Pen settings seem to have no effect
178
The image has a wood-grain appearance (aeroworms)
178
CAD Lines look misaligned, images are blurred
178
Some paper types may deform when printing high area fill
178
Printheads fail repeatedly
179
Working with other commercially available papers
180
Parts and diagrams
185
Printer
186
Printer support
187
Center Covers
188
Electronics Module
189
Right Cover
190
Left Cover
191
Right-hand Assemblies
192
Left-hand Assemblies
193
Carriage Assembly
194
Scan-axis Assemblies
195
Drive Roller and Media-axis Motor
196
Paper Path Assemblies
197
Pinchwheel Assembly
198
Smart Roll-loading System A
199
Smart Roll-loading System B
200
Rear Door
201
Entry Platen
202
Miscellaneous parts
203
Stacker
204
Stand
205
Covers and Sensors
206
Paper Trays
207
Rollers and Transport Belt
208
Roller Bushings
209
Drive Motor
210
Electronics Module
211
Input Trays
212
Miscellaneous
213
Printer part removal and installation
215
Service part order
216
Disassembly order
219
Introduction
221
Screw types
222
Cover, Right
223
Cover, Left
225
Window
227
Cover, Top
229
Connector Cover, Right
234
Connector Cover, Left
235
Front Panel
236
Primer Assembly
238
Primer Valves
240
Primer Valve Cable
241
Service Station
243
Removal of the Service Station Scraper
247
Vacuum Fan
247
Vacuum Fan Cable
250
Aerosol Fan and Filter
251
Drop Detector
253
Smart Roll-loading System Cover, Right
255
Smart Roll-loading System Cover, Left
256
Paper Feed Brake
257
Threading Roller
259
Smart Roll-loading System Motor
260
Smart Roll-loading System Gear
261
Smart Roll-loading System Door Spring
266
Smart Roll-loading System Door Arms
267
Rewinder Gear and Motor
269
Indexer and Right Slider
273
Smart Roll-loading System Damper
274
Smart Roll-loading System Door Switch
275
Hub, Left, and Roll Support
276
Smart Roll-loading System Door
278
Carriage
280
Carriage PCA
287
Carriage Flex Cables
290
Encoder Strip and Encoder Sensor
292
Line Sensor Assembly
295
Ink Supply Tubes and Trailing Cable
296
ISS to Cartridge Cables
305
Ink Supply Station (ISS)
307
Cartridge Tray
311
APS Assembly
313
Scan-Axis Motor
319
Media-Axis Motor
323
Maintenance Cartridge Door
326
Maintenance Cartridge Door Sensor
326
Media Deflector
327
Output Platen
328
Deflector and Stacker Switch
332
Trim, Right
332
Trim, Left
333
Media Sensor
334
Smart Roll-loading System Cosmetic Sheet Metal and Separator
336
Belt Assembly
337
Window Position Sensor
337
Cutter Assembly
339
PW Cover
341
Rear Trim, Left
341
Rear Trim, Right
342
Rear Door
343
Pinchwheel Lever
347
Entry Platen
348
Roller Guide with Mylar
349
Optical Media Advance Sensor (OMAS)
350
Interconnect PCA
356
EIO to PCA Interface Card
357
OMAS Controller Card
359
OMAS Cable
361
Main PCA
367
Formatter
370
Hard Disk Drive (HDD)
373
Power Supply Unit (PSU)
376
PrintMech PCA
381
Formatter Battery
383
Electronics Module
384
Center Platen
386
Encoder Disc and Sensor
396
Interconnect Cables
398
Pinchwheel Assembly
400
Drive Roller
404
Installation of the Drive Roller
407
Stacker part removal and installation
411
Right Cover
412
Left Cover
413
Top Cover
415
Lower Front Cover
418
Pinchwheels
422
Drive Motor
424
Front Cover Sensor
426
Safety Temperature Sensor
428
Temperature Sensor PCA
429
Media Sensor
431
Extension Tray
433
Receiving Tray
435
Printer Interlocks
436
Paper Infeed Platen
438
Electronics PCA
439
Power Supply Unit
441
Heating Lamp
446
Heat Roller
449
Transport Belt
451
Preventive maintenance
459
Moisture on the printer
460
Noisy Carriage Bushing
460
Belt swelling
460
General cleaning
460
Clean the Drive Roller and Overdrive
460
Clean the Platen
460
Clean the Encoder Strip
462
Clean the Paper-advance Sensor window
464
Apply oil to the Overdrive
464
Lubricate the Carriage Assembly
465
Scheduled maintenance
465
Preventive Maintenance Kits
466
Related product manuals
HP Designjet T770
84 pages
HP DesignJet T7100
34 pages
HP Designjet T7100 Mono
208 pages
HP DesignJet T770 Series
222 pages
HP Designjet T790 Series
224 pages
HP Designjet T7100 Series
2 pages
DESIGNJET T7100 Monochrome Series
482 pages
HP Designjet T120
373 pages
HP Designjet T620
36 pages
HP Designjet T520
14 pages
HP Designjet T120 Series
19 pages
HP DesignJet T1120 SD-MFP
184 pages
To Next Page
Loading...