7. The printer pumps air through the air tubes, pushing any ink into the dummy Ink Cartridge with the two
holes at the top.
8. The front panel asks whether you want to repeat the process with a different cartridge. If you choose to
do so, move the dummy Ink Cartridge with the two holes to a different slot. If not, the printer will shut
down.
Refill ink tubes
A broken bag in an Ink Cartridge is likely to cause air bubbles in the ink tubes. It is important to remove the air
bubbles because they can damage the Printheads.
The purpose of this procedure is to refill the ink tubes, removing any air bubbles, after an Ink Cartridge with a
broken bag has been replaced. This is this third and final stage in recovering from a broken bag, and it should
be performed only in that context. See
Recover broken bag on page 92.
1. Remove all the dummy Ink Cartridges and replace them with normal Ink Cartridges.
NOTE: Be careful not to reinstall the Ink Cartridge with the broken bag; it should be replaced with a
new Ink Cartridge.
2. Select Refill ink tubes from the Ink Delivery System Test menu.
3. The printer initializes various electrical subsystems.
4. When the front panel displays a screen similar to the following, use the Up and Down keys to select the
ink color that had the broken bag, and press OK.
5. The front panel asks whether there is air in the ink tubes. If not, the situation is correct and there is no
need to continue. If there is air, press OK to continue the procedure.
6. The front panel asks you to confirm that the new Ink Cartridges are installed.
7. The front panel asks you to open the Window and the Carriage Cover.
8. The front panel asks you to remove the two printheads of the color you already selected (which had the
broken bag). Remove the printheads and press OK to continue.
9. The front panel asks you to introduce the needle of the syringe into one of the FI towers of the selected
color. Use the syringe from the Broken Bag Fixing Tools kit. Use the FI tower that is closer to the rear of
the Carriage, as shown. Press OK to continue.
ENWW Entering the Service Tests menu 91
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