●
Restart the printer.
●
Check that the cable between the stacker and the printer is undamaged and correctly connected.
●
Update the stacker firmware.
●
Replace the Stacker Electronics PCA
Electronics PCA on page 429.
SE 38.1:03
Cause: Stacker multiple firmware upgrades
Solution: Try the following:
●
Turn the power off from the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest version.
●
Replace the Stacker Electronics PCA
Electronics PCA on page 429.
SE 38.1:04
Cause: Stacker unable to update firmware
Solution: Try the following:
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest version.
SE 38.1:10
Cause: Stacker initialization error
Solution: Try the following:
●
Turn the power off from the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest version.
●
Check that all the connections to the Main Stacker PCA are correct.
●
Replace the Stacker Electronics PCA
Electronics PCA on page 429.
SE 38.2:03
Cause: Stacker unable to reach target temperature
Solution: Try the following:
●
Turn the power off from the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
After turning on the stacker, check whether the Roller is getting hot. If not, check the Heating Lamp.
●
Check the Safety Temperature Sensor.
SE 38.2:10
Cause: Stacker temperature too high
Solution: Try the following:
ENWW Continuable and non-continuable error codes 53
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