4. After removing the rolls, press OK to shut down the printer. Once the printer has powered off, the Paper
Sensor can be replaced after opening the Roll Cover.
Soft Printhead servicing
The purpose of this Service Utility is to enable or disable the soft printhead servicing mode, which is disabled
by default, but may be enabled when spitting is visible on the print and the print quality is poor.
1. In the Service Utilities submenu, scroll to Soft printhead servicing and press OK.
2. Press OK to enable soft printhead servicing, or Cancel to disable it.
3. The front panel confirms your selection.
If you change your mind, you can just enable or disable it again.
Test Cutter
The purpose of this service utility is to check that the Cutter works properly.
1. In the Service Utilities submenu, scroll to Test Cutter and press OK.
2. Make sure that paper is loaded, then press OK to proceed with the test.
3. The printer advances the paper, prepares the Cutter, and tries to cut the paper.
4. When it has finished cutting, the printer disengages the Cutter.
ENWW Service utilities 109
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