●
Check that all the connections to the Drive Motor are correct.
●
Replace the Drive Motor
Drive Motor on page 414.
SE 38.5:11
Cause: Stacker motor encoder failure
Solution: Try the following:
●
Check that all the connections to the Drive Motor are correct, especially the connection to the encoder.
●
Replace the Drive Motor
Drive Motor on page 414.
SE 38.6:11
Cause: Stacker power supply failure
Solution: Try the following:
●
Replace the Stacker Power Supply Unit
Power Supply Unit on page 431.
SE 38.8:01
Cause: Paper jam detected in stacker; paper jam sensor activated
Solution: Try the following:
●
Remove any paper inside the stacker.
●
Check for paper jams in the paper path.
●
Check that the Media Sensor is not damaged.
●
Replace the Stacker Media Sensor
Media Sensor on page 421.
SE 38.8:10
Cause: Paper jam detected in stacker; paper jam sensor not activated
Solution: Try the following:
●
Remove any paper inside the stacker.
●
Check for paper jams in the paper path.
●
Check that the Media Sensor is not damaged.
●
Replace the Stacker Media Sensor
Media Sensor on page 421.
SE 39.1:01.2
Cause: Unable to load roll 1 from standby/parking position; roll mispositioned
Solution: Roll 1 has been unloaded. Reload it and check that the paper is correctly aligned with the hubs.
SE 39.2:01.2
Cause: Unable to load roll 2 from standby/parking position; roll mispositioned
Solution: Roll 2 has been unloaded. Reload it and check that the paper is correctly aligned with the hubs.
ENWW Continuable and non-continuable error codes 55
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