2. The printer checks to see if paper is loaded. If paper is loaded, the front panel displays the following
message. Unload the paper and start again from the beginning.
3. The Drive Roller begins to turn slowly and the following message is displayed on the front panel.
4. Refer to the Cleaning Instructions Clean the Drive Roller and Overdrive on page 450.
5. Once you have finished cleaning the Drive Roller and the Overdrive, press the Cancel key to finish the
utility.
6. If the utility exits correctly, OK will be displayed on the front panel.
NOTE: Please remember to remove the piece of paper from the Window Sensor before closing the
Window, as it could damage the Window and the Sensor.
Prime Tubes
The purpose of this Service Utility is to prime the Tubes when the Ink Tubes are not new and they need to be
re-primed or automatic priming was not completed correctly.
NOTE: Make sure that new Ink Cartridges are installed or that the ink volume remaining in the Ink
Cartridges is below 88% before starting to prime the tubes. Otherwise, you will see a warning message.
1. In the Service Utilities submenu, scroll to Prime Tubes and press OK.
ENWW Service utilities 101
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