6. Enable/Disable Firewall Enable/Disable Firewall on page 106.
The purpose of this Service Utility is to enable or disable the printer's firewall.
7. Disk Wipe DoD 5330.22’M
Disk Wipe DoD 5330.22’M on page 106.
The purpose of this Service Utility is to securely erase data on the Hard Disk.
8. Show/Hide Front Panel Info.
This Service Utility enables you to show or hide the IP address of the printer on the front panel.
9. Paper Sensor Replacement
Paper Sensor replacement on page 108.
The purpose of this Service Utility is to unload the paper and leave the Smart Roll-loading System in a
position in which the Media Sensor can be replaced easily.
10. Soft Printhead Servicing
Soft Printhead servicing on page 109.
The purpose of this Service Utility is to enable or disable the soft printhead servicing mode, which may
be enabled when spitting is visible on the print and the print quality is poor.
11. Test Cutter
Test Cutter on page 109.
The purpose of this service utility is to check that the Cutter works properly.
12. Hard Disk Recovery
Hard Disk recovery on page 110.
The purpose of this service utility is to clean user data on the Hard Disk, to try to recover the printer
from an unstable state.
13. File System Check
File system check on page 110.
The purpose of this service utility is to check the consistency of the file system on the Hard Disk. If the
utility detects a problem, it will try to fix it automatically.
Entering the Service Utilities menu
1.
Once the Ready message is displayed on the front panel, select the
icon.
2. For Call Agents who will request the user to perform certain Service Utilities, once inside the Setup
menu, press the Down arrow key and the Cancel key together. You are now in the Service Tools menu.
3. For On-Site Engineers, once inside the Setup menu, press the Up arrow key and the Cancel key together.
You are now in the Service Tools menu.
4. Use the arrow keys to scroll to the Service Utilities menu and press the OK key.
ENWW Service utilities 99
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