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HP Designjet T920 - Page 145

HP Designjet T920
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63:10 Network interface error
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
2. Check that the network cable is correctly connected to the network interface.
3. Update the firmware.
Service engineer:
1. Check that the network interface card (including the riser) are correctly connected.
2. Replace the network interface card.
63:20 Potential problem in the network interface (advisory)
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
2. Check that the network cable is correctly connected to the network interface.
3. Update the firmware.
Service engineer:
1. Check that the network interface card (including the riser) are correctly connected.
2. Replace the network interface card.
71:03 Out of memory
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
2. Resend the job with one or more of the following changes:
Decrease resolution to 300 dpi.
Select Economode print mode.
Select the Send job as bitmap option.
ENWW System error codes in full 135

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