HP Designjet T920

Paper handling problems
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The paper has jammed in the print platen
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The paper has jammed in the stacker
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Thin paper is jamming in the stacker
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High density plots jamming in the stacker
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Several stacker paper jams
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Stacker capacity lower than expected
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The stacker detects "Stacker is full" permanently
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The stacker detects "Stacker jam" permanently
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The printer rejects the paper during paper load
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Prints do not fall neatly into the basket
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The paper type is not in the list
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The printer printed on the wrong paper type
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An “on hold for paper” message
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The printer displays out of paper when paper is available
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The print remains in the printer after printing has completed
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The cutter does not cut well
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The roll is loose on the spindle
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The roll is unloaded unexpectedly
The paper has jammed in the print platen
When a paper jam occurs, you normally see the Possible paper jam message in the front panel display, and a
system error 81:01 or 86:01.
1. Open the window.
46 Chapter 2 Troubleshooting ENWW