7-13 ENWW
Check the printer driver settings
For Windows, try adjusting the Saturation, Brightness and Color Tone
from the Color tab in the printer driver. For Macintosh, adjust these
settings from the Color Panel in the Print dialog box.
Check the media type print setting
When printing on transparencies or other special media, select the
corresponding media type in the Print Settings dialog box.
Check the print cartridges
Check that all the lines on the printout are connected and have printed
properly. If the lines are broken, one of your print cartridges is probably
out of ink or defective. Check the ink levels, then try cleaning the print
cartridges. If this does not work, replace those print cartridges with
new ones. For instructions, see Replacing the print cartridges.
If you have the tri-color and photo print cartridges installed, try calibrating
the color. For instructions, see Calibrating color.
Colors are printing as black and white
Check the printer driver settings
For Windows, the Print In Grayscale check box is probably selected.
From your software application, open the Printer Properties dialog box.
Click the Color tab and make sure Print in Grayscale is not selected.
For Macintosh, open the Print dialog box and from the Image panel,
make sure that Grayscale is not selected.
If you are printing with only the black or photo print cartridge, the printout
will be printed in grayscale. See Single-cartridge printing mode.
Wrong colors are printing
Check the printer driver settings
For Windows, the Print In Grayscale check box might be selected.
From your software application, open the Printer Properties dialog box.
Click the Color tab and make sure Print in Grayscale is not selected.
For Macintosh, open the Print dialog box and from the Image panel,
make sure that Grayscale is not selected.
For Windows, try adjusting the Saturation, Brightness and Color Tone
from the Color tab in the printer driver. For Macintosh, adjust these
settings from the Color Panel in the Print dialog box.
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