ENWW 7-14
Check the print cartridges
When colors are completely wrong, the printer might have run out of one or
more colors of ink. Check the print cartridge LEDs to make sure they are
not on (see LED Reference). You can also check the status of the print
cartridges from the Printer Status tab in the Toolbox. Replace any low or
empty print cartridges. For instructions, see Replacing the print cartridges.
If you are printing with only one print cartridge, see Single-cartridge printing
mode.
If you have the tri-color and photo print cartridges installed, and the color
does not print out as expected or there is a color tinge in gray shades,
try calibrating the color. For instructions, see Calibrating color.
Whenever print quality noticeably decreases, try cleaning the print
cartridges. For instructions, see Cleaning the print cartridges.
Bleeding colors in printout
If the ink is spreading on the page or colors are blending together, try the
following:
Check the print settings
Some paper type settings (such as Transparency Films and Photo
Papers) and print quality settings (such as Best) require more ink than
others. Choose different print settings in the printer driver. Also, make sure
that you have selected the correct media type in the printer driver.
Selecting the wrong media type causes the wrong amount of ink to be used
on the media.
Check that the media is printed on the print side.
Check the print cartridges
Make sure the print cartridges have not been tampered with. Refilling
processes and the use of incompatible inks can disrupt the intricate printing
system and result in reduced print quality and damage to the printer.
HP does not guarantee or support refilled print cartridges.
For information on ordering HP accessories, see HP Supplies and
Accessories.
The print cartridges need to be aligned when a print cartridge is replaced.
You can align the print cartridges from the printer driver or the Toolbox.
For instructions, see Aligning the print cartridges.
To Next Page
Loading...