6 Connect your printer .................................................................................................................................... 48
Connect your printer to your computer with a USB cable (non-network connection) ....................................... 49
7 Solve a problem ........................................................................................................................................... 50
Jams and paper-feed issues ................................................................................................................................ 51
Printhead issues .................................................................................................................................................. 59
Printing issues ..................................................................................................................................................... 65
Copy issues .......................................................................................................................................................... 74
Scan issues ........................................................................................................................................................... 75
Printer hardware issues ....................................................................................................................................... 76
Control panel error codes .................................................................................................................................... 77
HP support ........................................................................................................................................................... 78
Appendix A Technical information ................................................................................................................... 80
HP Company notices ............................................................................................................................................ 81
Specications ....................................................................................................................................................... 82
Environmental product stewardship program .................................................................................................... 84
Regulatory notices ............................................................................................................................................... 89
Index ............................................................................................................................................................. 93
iv ENWW