HP Elite 7300/7500, MT 663324-003 page 3
Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the CMOS/password header.
4. Remove the jumper from pins 4 and 6.
5. Place the jumper on pins 4 and 2 for 10-15 seconds.
6. Replace the jumper on pins 4 and 6.
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
9. Use F10 setup to verify or configure new settings.
Clearing Passwords
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the CMOS/password header.
4. Remove the jumper from pins 5 and 3.
5. Place the jumper on pins 3 and 1 for 10-15 seconds.
6. Replace the jumper on pins 5 and 3.
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
9. Use F10 setup to verify or configure new settings.
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same amount
of memory.
301-, 304-Keyboard error Keyboard failure. Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard.
If 304, possible system board
problem.
501-Display Adapter
Failure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.
Diagnostic LEDs
LED Color LED Activity State/Message
Power Green On Computer on
Power Green 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power Red 10 blinks, 1 blink every second
followed by a 2 second pause
Bad option card
Power Red 11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
none none System does not power on and
LEDs are not flashing
System unable to power on
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