HP EliteBook 850 G6

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iv Important Notice about Customer Self-Repair Parts

Main Page

Table of Contents7
Product Description11
Components17
Right17
Left19
Display20
Keyboard Area21
Touchpad21
Lights22
Buttons, Speakers, and Fingerprint Reader23
Special Keys25
Hot Keys (Select Products Only)26
Bottom26
Front27
Labels28
Illustrated Parts Catalog30
Computer Major Components30
Display Assembly Subcomponents33
Plastics Kit35
Cable Kit36
Miscellaneous Parts36
Removal and Replacement Procedures Preliminary Requirements37
Tools Required37
Service Considerations37
Plastic Parts37
Cables and Connectors37
Drive Handling38
Workstation Guidelines38
Electrostatic Discharge Information38
Generating Static Electricity39
Preventing Electrostatic Damage to Equipment39
Personal Grounding Methods and Equipment40
Grounding the Work Area40
Recommended Materials and Equipment40
Packaging and Transporting Guidelines41
Removal and Replacement Procedures for Customer Self-Repair Parts42
Component Replacement Procedures42
Preparation for Disassembly42
Bottom Cover42
Solid-State Drive (SSD)44
Memory Modules45
Wlan/Bluetooth Combo Card46
WWAN Module48
Keyboard50
Removal and Replacement Procedures for Authorized Service Provider Parts53
Component Replacement Procedures53
Battery54
Heat Sink Assembly56
RTC Battery59
USB Board60
RJ-45 Board with Bracket61
Power Button Board62
Speaker Assembly63
Touchpad64
Pointing Stick Module66
Prepare the Computer for Disassembly (Preparation for Disassembly66
NFC Module67
Remove the Bottom Cover (See Bottom Cover67
Smart Card Reader68
Fan69
System Board71
Remove the RJ-45 Board and Bracket71
Fingerprint Reader Assembly74
Prepare the Computer for Disassembly (Preparation for Disassembly74
Display Assembly75
Remove the Bottom Cover (See Bottom Cover75
Disconnect the Battery Cable from the System Board (See Battery75
Top Cover85
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes86
Computer Setup (BIOS), TPM, and HP Sure Start88
Using Computer Setup88
Starting Computer Setup88
Navigating and Selecting in Computer Setup88
Restoring Factory Settings in Computer Setup88
Updating the BIOS89
Determining the BIOS Version89
Downloading a BIOS Update89
Changing the Boot Order Using the F9 Prompt90
TPM BIOS Settings (Select Products Only)90
Using HP Sure Start (Select Products Only)91
Using HP PC Hardware Diagnostics92
Using HP PC Hardware Diagnostics Windows (Select Products Only)92
Downloading HP PC Hardware Diagnostics Windows92
Downloading the Latest HP PC Hardware Diagnostics Windows Version93
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)93
Installing HP PC Hardware Diagnostics Windows93
Using HP PC Hardware Diagnostics UEFI93
Starting HP PC Hardware Diagnostics UEFI94
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive94
Downloading the Latest HP PC Hardware Diagnostics UEFI Version94
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)94
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)95
Downloading Remote HP PC Hardware Diagnostics UEFI95
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version95
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number95
Customizing Remote HP PC Hardware Diagnostics UEFI Settings95
10 Backing Up, Restoring, and Recovering97
Backing up Information and Creating Recovery Media97
Using Windows Tools97
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)97
Restoring and Recovery98
Restoring, Resetting, and Refreshing Using Windows Tools98
Recovering Using HP Recovery Media98
Changing the Computer Boot Order98
11 Specifications99
Computer Specifications99
39.6 CM (15.6 In.) Display Specifications100
M.2 Pcie Solid-State Drive Specifications101
M.2 SATA Solid-State Drive Specifications102
12 Power Cord Set Requirements103
Requirements for All Countries103
Requirements for Specific Countries and Regions104
13 Statement of Memory Volatility106
Nonvolatile Memory Usage108
Questions and Answers110
Using HP Sure Start (Select Models Only)111
14 Recycling112
Index113

HP EliteBook 850 G6 - Page 4

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