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HP EliteBook 745 G6 User Manual

HP EliteBook 745 G6
119 pages
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Maintenance and Service Guide
HP EliteBook 745 G6 Notebook PC

Table of Contents

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HP EliteBook 745 G6 Specifications

General IconGeneral
Operating SystemWindows 10 Pro
Battery3-cell, 50 Wh Li-ion
ProcessorAMD Ryzen 5 PRO 3500U
GraphicsAMD Radeon Vega 8
Display14-inch FHD (1920 x 1080)
RAMUp to 32GB DDR4
Storage256GB PCIe NVMe SSD
Weight1.48 kg
Audiodual stereo speakers
WirelessIntel Wi-Fi 6 AX200, Bluetooth 5.0
Ports2 x USB 3.1, 1 x USB-C, HDMI 1.4, headphone/microphone combo

Summary

Important Notice about Customer Self-Repair Parts

Safety Warning Notice

Product Description

Processors

Details about the computer's processors, including model and specifications.

Graphics

Information on graphics capabilities, including support for resolutions and multiple displays.

Panel

Specifications for the display panel, including size, resolution, and type.

Memory

Details on memory modules, including type, speed, and maximum supported capacity.

Primary Storage

Specifications for M.2 solid-state drives, including capacity and interface type.

Wireless Networking

Information on Bluetooth and WLAN modules, including supported standards.

Power Requirements

Specifications for battery and AC adapter, including wattage and type.

Security Features

Security features like TPM, fingerprint reader, and smart card reader.

Components

Right Side Components

Details and identification of components located on the right side of the computer.

Left Side Components

Details and identification of components located on the left side of the computer.

Display Components

Identification and description of display-related components and features.

Keyboard Area Components

Details and identification of components within the keyboard area, including the touchpad.

Indicator Lights

Explanation of the various indicator lights on the computer and their meanings.

Buttons and Controls

Identification and description of buttons, speakers, and fingerprint reader.

Special and Hot Keys

Explanation of special keys and hot keys and their functions.

Bottom Components

Identification and description of components located on the bottom of the computer.

Front Components

Identification and description of components located on the front of the computer.

Service Labels

Information about identifying labels on the computer for troubleshooting and support.

Illustrated Parts Catalog

Computer Major Components

Lists and describes the main computer components and their spare part numbers.

Display Assembly Subcomponents

Details and part numbers for individual components within the display assembly.

Plastics Kit

Information and part numbers for plastic components or kits.

Cable Kit

Information and part numbers for various cables included in a kit.

Miscellaneous Parts

Lists and describes various miscellaneous parts and their part numbers.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the necessary tools for performing removal and replacement procedures.

Service Considerations

Important considerations and precautions to follow during disassembly and assembly.

Electrostatic Discharge (ESD) Information

Information about electrostatic discharge (ESD) and its potential damage to components.

Grounding and Workspace Guidelines

Guidelines for grounding methods, equipment, and workstation setup.

Packaging and Transporting Guidelines

Guidelines for safely packaging and transporting equipment.

Removal and Replacement Procedures for Customer Self-Repair Parts

Preparation for Disassembly

Steps to prepare the computer before starting disassembly for self-repair.

Bottom Cover Replacement

Procedure for removing and replacing the bottom cover.

Solid-State Drive (SSD) Replacement

Procedure for removing and replacing the Solid-State Drive (SSD).

Memory Module Replacement

Procedure for removing and replacing memory modules.

WLAN/Bluetooth Combo Card Replacement

Procedure for removing and replacing the WLAN/Bluetooth combo card.

Keyboard Replacement

Procedure for removing and replacing the keyboard.

Removal and Replacement Procedures for Authorized Service Provider Parts

Speaker Assembly Replacement

Procedure for removing and replacing the speaker assembly.

Touchpad Replacement

Procedure for removing and replacing the touchpad.

Touchpad Button Board Replacement

Procedure for removing and replacing the touchpad button board.

NFC Module Replacement

Procedure for removing and replacing the NFC module.

Smart Card Reader Replacement

Procedure for removing and replacing the smart card reader.

Fan Replacement

Procedure for removing and replacing the system fan.

System Board Replacement

Procedure for removing and replacing the system board.

Fingerprint Reader Assembly Replacement

Procedure for removing and replacing the fingerprint reader assembly.

Display Assembly Replacement

Procedures for removing and replacing the display assembly and its subcomponents.

Top Cover Replacement

Procedure for removing and replacing the top cover.

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Front Panel LEDs and Audible Codes

Table explaining front panel LEDs and audible codes for system status and errors.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Instructions on how to access and navigate the computer's BIOS/UEFI setup utility.

Updating the BIOS

Information on how to update the system's BIOS version.

TPM BIOS Settings

Information on configuring Trusted Platform Module (TPM) settings in BIOS.

Using HP Sure Start

Explanation of HP Sure Start technology for BIOS protection and recovery.

Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Guide to using the Windows-based hardware diagnostics tool.

Using HP PC Hardware Diagnostics UEFI

Guide to using the UEFI-based hardware diagnostics tool for pre-boot diagnostics.

Using Remote HP PC Hardware Diagnostics UEFI Settings

Information on configuring and using remote HP PC Hardware Diagnostics UEFI.

Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Procedures for backing up personal data and creating recovery media.

Restoring and Recovery Options

Overview of options for restoring the system from backups or recovery media.

Changing the Computer Boot Order

How to modify the boot order to facilitate system recovery.

Using HP Sure Recover

Explanation of HP Sure Recover for OS image restoration.

Specifications

Computer Specifications

General specifications for the computer, including dimensions, weight, and operating conditions.

Display Specifications

Detailed specifications for the 14.0-inch display panel.

M.2 Drive Specifications

Technical specifications for M.2 PCIe and SATA solid-state drives.

Power Cord Set Requirements

Requirements for All Countries

General requirements applicable to power cord sets in all regions.

Requirements for Specific Countries and Regions

Specific power cord requirements based on country and region.

Statement of Memory Volatility

Nonvolatile Memory Usage

Information on how nonvolatile memory is used and managed within the system.

BIOS and Memory Questions and Answers

Common questions and answers related to BIOS and memory.

Recycling

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