HP Care Packs
HP Care PacksHP Care Packs
HP Care Packs
HP Modular Cooling System: One year warranty, parts only (1-0-0)
HP 10642 G2 Series Rack: Three year warranty, parts only (3-0-0)
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Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details.
Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and
VMware-base d IT solutions helping to deliver high level of application availability. Response times
range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
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For more information on HP Care Pack services, contact any of our worldwide sales offices or
resellers or visit our worldwide Web site on the internet at:
http://www.hp.com/hps/carepack
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For more complete information on HP Services offerings, customers and resellers, please visit us
at:
http://www.hp.com/hps
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Additional information regarding worldwide limited warranty and technical support is available
at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
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For additional information on Server Services, Rack and Power Options, please visit:
http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html
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The information contained herein is subject to change without notice and is provided "as is"
without warranty of any kind.
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The warranties for HP products and services are set forth in the express limited warranty
statements accompanying such products and services.
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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
QuickSpecs
HP Modular Cooling System G2
HP Modular Cooling System G2HP Modular Cooling System G2
HP Modular Cooling System G2
Standard Features
DA - 12919 North America — Version 7 — June 20, 2011
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