HP Engage Flex Pro G2

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Maintenance and Service Guide

HP Engage Flex Pro G2 Retail System

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

Main Page

Legal Information2
Table of Contents4
Computer Features8
Standard Configuration Features8
HP Engage Flex Pro G28
Front Panel Components8
Rear Panel Components9
Serial Number Location11
Changing from Desktop to Tower Orientation12
Connecting External Wi-Fi Antennas13
Illustrated Parts Catalog14
Computer Major Components14
Miscellaneous Parts16
Routine Care, Drive Guidelines, and Disassembly Preparation19
Electrostatic Discharge Information19
Generating Static Electricity19
Preventing Electrostatic Damage to Equipment20
Personal Grounding Methods and Equipment20
Grounding the Work Area21
Recommended Materials and Equipment21
Operating Guidelines22
Routine Care22
General Cleaning Safety Precautions22
Cleaning the Computer Case23
Cleaning the Keyboard23
Cleaning the Monitor24
Cleaning the Mouse24
Service Considerations24
Tools and Software Requirements24
Screws24
Cables and Connectors24
Hard Drives25
Lithium Coin Cell Battery25
SATA Hard Drives25
Cable Management26
Removal and Replacement Procedures27
Preparation for Disassembly27
Dust Filter27
Access Panel28
Battery29
Optical Drive30
Front Bezel30
Extra Screw Locations32
Rotating the Drive Cage33
Memory Modules (Dimms)34
Expansion Cards37
Expansion Cards38
Riser Assembly40
Solid-State Drive45
Front I/O Assembly47
Speaker49
Optical Drive Cage50
Rotating the Power Supply51
WLAN Module52
Hard Drive53
Fan Duct54
Fan55
Heat Sink56
Processor57
Flex Card58
Audio Board59
Serial Port60
Rear Expansion Port60
WLAN Antennas and External Connectors61
Power Supply62
System Board63
Computer Setup (F10) Utility66
Using Computer Setup (F10) Utilities66
Computer Setup Main67
Computer Setup Security71
Computer Setup Advanced77
POST Error Messages87
POST Numeric Codes and Text Messages87
Interpreting POST Diagnostic Front Panel Lights and Audible Codes93
Password Security and Resetting CMOS96
Changing a Setup or Power-On Password96
Deleting a Setup or Power-On Password96
Backing Up, Restoring, and Recovering98
Backing up Information and Creating Recovery Media98
Using Windows Tools for Backing up98
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)98
Restoring and Recovering Your System99
Creating a System Restore99
Restoring and Recovery Methods99
Recovering Using HP Recovery Media99
Changing the Computer Boot Order100
Using HP Sure Recover (Select Products Only)100
Using HP PC Hardware Diagnostics101
Using HP PC Hardware Diagnostics Windows (Select Products Only)101
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code101
Accessing HP PC Hardware Diagnostics Windows101
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant101
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)102
Downloading HP PC Hardware Diagnostics Windows102
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP102
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store102
Downloading HP Hardware Diagnostics Windows by Product Name or Number102
Only)102
Installing HP PC Hardware Diagnostics Windows103
Using HP PC Hardware Diagnostics UEFI103
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code103
Starting HP PC Hardware Diagnostics UEFI103
Only)104
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive104
Downloading the Latest HP PC Hardware Diagnostics UEFI Version105
Only)105
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)105
Downloading Remote HP PC Hardware Diagnostics UEFI105
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version105
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number105
Customizing Remote HP PC Hardware Diagnostics UEFI Settings106
Statement of Memory Volatility107
Current BIOS Steps107
Nonvolatile Memory Usage109
Questions and Answers109
Using HP Sure Start (Select Products Only)111
Power Cord Set Requirements112
General Requirements112
Japanese Power Cord Requirements112
Country-Specific Requirements112
Specifications114
Index115

Brand	HP
Model	Engage Flex Pro G2
Category	Computer Hardware
Language	English

HP Engage Flex Pro G2 - User Manual

Table of Contents

HP Engage Flex Pro G2 Specifications

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