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HP 280 G2

HP 280 G2
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Maintenance and Service Guide
HP 280 G2 Microtower Business PC
HP 285 G2 Microtower Business PC

Table of Contents

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HP 280 G2 Specifications

General IconGeneral
Bus typeQPI
SteppingD1
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli3-6100U
System bus rate4 GT/s
Processor familyIntel® Core™ i3
Processor seriesIntel Core i3-6100 series
Processor socketBGA 1356
Processor threads4
Processor codenameSkylake
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Number of processors installed1
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
Memory types supported by processorDDR3L-SDRAM, LPDDR3-SDRAM, DDR4-SDRAM
Memory clock speeds supported by processor1866, 2133, 1600 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Memory layout (slots x size)1 x 4 GB
Ethernet LANYes
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity0
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Total storage capacity500 GB
Chassis typeMicro Tower
Product colorBlack
Country of originChina
Audio chipRealtek ALC221
Product typePC
Motherboard chipsetIntel® H110
On-board graphics card ID1916
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 520
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Number of displays supported (on-board graphics)3
Sustainability certificatesEPEAT Silver, ENERGY STAR
Power supply180 W
Operating system installedFreeDOS
Processor codeSR2EU
Processor ARK ID88180
Processor package size42 X 24 mm
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth355 mm
Width170 mm
Height358.8 mm
Weight6110 g

Summary

Product Features

Standard Configuration Features

Overview of the standard features and configuration options available for the computer models.

Front Panel Components

Identification and description of components located on the front of the computer chassis.

Rear Panel Components

Identification and description of components located on the rear of the computer chassis.

Serial Number Location

Information on where to find the unique serial and product ID numbers for the computer.

Illustrated Parts Catalog

Microtower (MT) Chassis Spare Parts

Catalog of replaceable parts for the Microtower (MT) computer chassis.

Computer Major Components

Listing and illustration of the main internal components of the computer system.

Miscellaneous Parts

Catalog of various smaller or accessory parts for the computer.

Miscellaneous Boards

Catalog of various circuit boards and expansion cards for the computer.

Drives

List of available hard drives, solid-state drives, and optical drives for the computer.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge (ESD) Precautions

Guidelines to prevent damage to electronic components from static electricity discharge.

Operating and Maintenance Guidelines

Instructions for proper operation, airflow, cleaning, and environmental considerations for the computer.

Component Handling and Precautions

Guidance on handling screws, cables, hard drives, and batteries to prevent damage.

Storage Device and Cable Management

Details on SATA hard drives, cables, SMART ATA drives, and proper cable management.

Removal and Replacement Procedures - Microtower (MT) Chassis

Preparation for Disassembly

Steps required to prepare the computer before starting component removal or replacement.

Access Panel Removal

Procedure for removing the computer's access panel to gain internal access.

Front Bezel Removal

Procedure for removing the front bezel from the computer chassis.

Front Bezel Security

Instructions on how to secure the front bezel in place using a screw.

Slim Optical Drive Bezel Blank Removal

Procedure for removing the bezel blank covering the slim optical drive bay.

Memory Module Installation

Detailed steps for installing DIMM memory modules into the system board sockets.

Expansion Card Installation and Removal

Procedure for adding, removing, or replacing expansion cards in the computer.

Drive Removal and Installation

Detailed steps for removing and installing optical drives and hard drives.

Front IO and Power Switch Assembly

Procedure for removing and replacing the front panel I/O and power switch assembly.

Speaker Removal

Procedure for removing the internal computer speaker.

Rear Chassis Fan Removal

Procedure for removing and replacing the fan located at the rear of the computer chassis.

Power Supply Removal

Detailed steps for removing and replacing the computer's power supply unit.

Fan Sink Removal

Procedure for removing and reinstalling the processor fan sink (heat sink).

Processor Replacement (IntelAMD)

Instructions for removing and installing Intel and AMD processors.

System Board Removal and Replacement

Detailed steps for removing and installing the computer's system board.

Computer Setup (F10) Utility

Computer Setup Utility Options

Detailed guide to accessing and configuring system settings via the F10 utility.

Recovering Configuration Settings

Procedure for restoring computer setup configurations from saved media.

Troubleshooting Without Diagnostics

Safety and Comfort Guidelines

Ensuring a safe and comfortable work environment to prevent injury or discomfort.

Technical Support Preparation and Hints

Steps to take before calling support and helpful tips for resolving issues.

General Problem Solving

Resolving common computer issues like lockups, response problems, and incorrect system settings.

Component-Specific Troubleshooting

Guidance for diagnosing and fixing problems with display, audio, printer, keyboard, mouse, and network.

POST Error Messages and Diagnostic Codes

POST Numeric Codes and Text Messages

List of POST error codes, messages, and recommended actions for troubleshooting.

Interpreting Diagnostic LEDs and Audible Codes

Understanding system validation codes indicated by front panel LEDs and beep patterns.

Password Security and CMOS Reset

Password Management and Resetting

Procedures for changing, deleting, or resetting system and power-on passwords.

CMOS Settings Reset

How to reset CMOS settings to factory defaults using the jumper or CMOS button.

HP PC Hardware Diagnostics (UEFI)

Running Diagnostics

Steps to start and perform hardware diagnostic tests using the UEFI tool.

Downloading Diagnostics to USB

Instructions for downloading the HP PC Hardware Diagnostics UEFI tool onto a USB drive.

System Backup and Recovery

Creating Recovery Media and Backups

Methods for creating recovery media and backups for system restoration.

System Recovery Procedures

Steps to recover the system using HP Recovery Manager, media, or Windows tools.

Battery Replacement

Power Cord Set Requirements

General and Country-Specific Requirements

Specifications and requirements for power cords applicable globally and in specific countries.

Statement of Volatility

System Specifications

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