10 Introducing the HP Jetdirect Print Server EN
HP Customer Care
HP Customer Care Online
Click your way to a quick solution! The HP web site
http://www.hp.com/support/net_printing
is a great place to start for answers to questions about your
HP Jetdirect print server – 24 hours a day, 7 days a week.
Software, Driver, and Firmware Upgrades
Hewlett-Packard offers downloadable firmware upgrades for
HP Jetdirect print servers that contain upgradeable memory. The
upgrades are available from the World Wide Web and various online
services as shown in Table 1.2
.
Current information about HP printer drivers, software versions,
and HP Jetdirect firmware upgrades are also available.
Table 1.2 Obtaining Firmware Upgrades
World Wide Web Access HP Customer Care Online at:
http://www.hp.com/support/net_printing
America Online Receive drivers and upgrades by downloading them to your
computer from the HP Forum.
HP Distribution
Center
Order drivers and upgrades for HP printers by calling the
HP Distribution Center at (805) 257-5565 (USA only).
FTP Site Download printer drivers and upgrades from HP's anonymous
FTP site at:
ftp.hp.com/pub/networking/software