HP Jetdirect 610N - Troubleshooting the HP Jetdirect Print Server; Introduction

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Troubleshooting the HP Jetdirect
Print Server
Introduction
This chapter describes how to diagnose and correct problems
associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting
the following:
● Printer problems
● HP Jetdirect hardware installation and connection problems
● Network related problems
To troubleshoot your HP Jetdirect print server, you may need the
following items:
●
A Jetdirect Configuration Page (see Chapter 8)
●
A Printer Configuration or Diagnostic Page
●
Documentation that came with your printer
●
Documentation that came with your HP Jetdirect print server
●
The diagnostics tools and utilities provided with your network
software (for example, Novell NetWare utilities, TCP/IP utilities,
or network printer management applications such as HP Web
JetAdmin)
Note Frequently asked questions about installing and
configuring HP Jetdirect print servers can be
found at HP Customer Care Online at
http://www.hp.com/support/net_printing.