HP Jetdirect 610N - Page 123

EN Troubleshooting the HP Jetdirect Print Server 123
8. Is there an error message in the protocol’s section on the
Jetdirect configuration page?
See Chapter 8
“HP Jetdirect Configuration Page” for a list of
error messages.
9. If you are using Token Ring, is the data rate correct?
Check the Jetdirect configuration page for the current settings.
If they are incorrect, refer to the Token Ring settings in the print
server hardware installation guide.
10. If you are using Apple EtherTalk, does the printer appear in the
Chooser?
■ Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 8
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■ See the troubleshooting section in the online help for the
HP LaserJet Utility.
■ Verify the printer has the PostScript option installed.
11. If you are on a TCP/IP network, can you use Telnet to print
directly to the printer?
■
Use the following Telnet command:
telnet <IP address> <port>
where <IP address> is the IP address assigned to the
HP Jetdirect print server and <port> is 9100. (HP Jetdirect
data port 9101 or 9102 can also be used for ports 2 or 3
respectively, of a Jetdirect multiport external print server.)
■
In the Telnet session, type in data and press [Enter].
■
The data should print to the printer (a manual form feed may
be required).
12. Does the printer appear in HP Web JetAdmin or other
management application?
■
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 8
for information on the
configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help included
with the HP Web JetAdmin software.