124 Troubleshooting the HP Jetdirect Print Server EN
13. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does
the printer appear in the Add a Hewlett-Packard Network
Peripheral Port dialog box?
■
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 8
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■ Ensure that the printer is on the same physical subnet and
that it is not connected over a router.
14. If you are using HP-UX, Solaris, or Linux, does the printer
respond to HP Web JetAdmin?
■ Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 8
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help included
with the HP Web JetAdmin software.