HP K8600 - Page 7

Solve printing problems ..........................................................................................................55
The device shuts down unexpectedly ...............................................................................55
All device lights are on or flashing ....................................................................................55
The device is not responding (nothing prints) ...................................................................55
Device does not accept printhead ..................................................................................... 56
Device takes a long time to print .......................................................................................57
Blank or partial page printed .............................................................................................57
Something on the page is missing or incorrect .................................................................58
Placement of the text or graphics is wrong .......................................................................58
Device prints half a page, then ejects the paper ...............................................................59
Poor print quality and unexpected printouts ............................................................................59
Poor quality printouts ........................................................................................................60
Meaningless characters print ............................................................................................60
Ink is smearing .................................................................................................................61
Ink is not filling the text or graphics completely .................................................................61
Output is faded or dull colored ..........................................................................................61
Colors are printing as black and white ..............................................................................62
Wrong colors are printing ..................................................................................................62
Printout shows bleeding colors .........................................................................................62
Colors do not line up properly ...........................................................................................63
Lines or dots are missing from text or graphics ................................................................63
Solve paper-feed problems .....................................................................................................63
A paper-feed problem is occurring ....................................................................................63
Solve device management problems ......................................................................................65
Embedded Web server cannot be opened .......................................................................65
Troubleshoot installation issues ..............................................................................................66
Hardware installation suggestions ....................................................................................66
Software installation suggestions ...................................................................................... 66
Solve network problems ...................................................................................................67
Clear jams ..............................................................................................................................68
Clear a jam in the device ..................................................................................................68
Tips for avoiding jams .......................................................................................................69
6 Control-panel lights reference
Interpreting control-panel lights ..............................................................................................71
Interpreting network connector lights ......................................................................................76
A HP supplies and accessories
Order printing supplies online .................................................................................................77
Accessories ............................................................................................................................77
Supplies ..................................................................................................................................77
Ink cartridges ....................................................................................................................77
Printheads ........................................................................................................................78
HP media ..........................................................................................................................78
B Support and warranty
Hewlett-Packard limited warranty statement ...........................................................................80
Obtain electronic support ........................................................................................................81
Contents
3