Troubleshooting
User’s Guide A–3
Using the Worldwide Web
Before contacting customer services, refer to the support Web site
at:
http://www.hp.com/go/support
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■ The monitor
■ Monitor model number
■ Serial number for the monitor
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration
■ Hardware and software you are using
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