HP Laser Jet 5550 - Page 292

Control panel message Event
log error
message
Description Recommended action
FLASH FILE
SYSTEM IS FULL
alternates with
Ready
For menus press
None The printer received a PJL file
system command that attempted
to store something on the file
system but was unsuccessful
because the file system is full.
1. Use HP Web Jetadmin
software to delete files from
the flash memory and try
again.
2. To remove this message from
the display, turn the printer off
and then back on.
FLASH IS
WRITE PROTECTED
alternates with
Ready
For menus press
None The file system device is protected
and no new files can be written to it.
1. To enable writing to the flash
memory, turn off write
protection, using HP Web
Jetadmin.
2. To remove this message from
the display, turn the printer off
and then back on.
INCORRECT <COLOR>
CARTRIDGE
alternates with
For status press
None An incorrect cartridge is installed
in a slot and the cover is closed.
1.
Press
and then press for
help.
2. Press
and to step
through the instructions.
Incorrect PIN None The wrong PIN was entered. Re-enter PIN correctly. After three
incorrect PIN entries, the printer
will return to Ready.
INCORRECT SUPPLIES
For status press
None At least one supply item is
incorrectly positioned in the printer
and another supply item is
missing, incorrectly placed, out, or
low.
1.
Press
and then press for
help.
2. Follow the instructions on the
display to locate and replace
the incorrect supply.
3. Press
and to step
through the instructions.
INSERT OR CLOSE
TRAY X
For help press
None Tray XX must be inserted or
closed before the current job can
be printed.
1.
Press
for detailed
information.
2. Press
and to step
through instructions.
Table 7-2. Alphabetical printer messages (HP Color LaserJet 5500 models) (continued)
270 Chapter 7 Troubleshooting ENWW