Control panel message Event
log error
message
Description Recommended action
REINSTALL <COLOR>
CARTRIDGE
alternates with
For help press
None The cartridge is not fully seated. 1.
Press
for detailed
information.
2. Press
and to step
through instructions.
REINSTALL SUPPLIES
alternates with
For status press
None One or more cartridges are not
fully seated.
1. Press to display which
cartridges are not fully seated.
2. Follow the instructions on the
display to reinstall the
cartridge(s).
3. Press
and to step
through instructions.
REMOVE ALL
PRINT CARTRIDGES
To exit press
Cancel Job key
None The printer is executing a
Component test and the
component selected is Belt only.
Remove all print cartridges.
REMOVE AT LEAST ONE
CARTRIDGE
To exit press
Cancel Job key
None The printer is executing a Disable
cartridge check or Component test
where the component selected is
Cartridge Motor.
Remove one print cartridge.
REPLACE <COLOR>
CARTRIDGE
alternates with
For help press
None The identified print cartridge has
reached the end of life.
Printing will not continue until the
cartridge is replaced.
1. Replace the identified print
cartridge to continue printing.
2.
Press
for detailed
information.
3. Press
and to step
through instructions.
4. Supplies ordering information
is also available from the
embedded Web server.
REPLACE FUSER KIT None The fuser kit is at end of life. 1. Replace the fuser to continue
printing.
2.
Press
for detailed
information.
3. Press and to step
through instructions.
4. Supplies ordering information
is also available from the
embedded Web server.
Table 7-3. Alphabetical printer messages (HP Color LaserJet 5550 models) (continued)
290 Chapter 7 Troubleshooting ENWW