HP Laser Jet 5550 - Paper path troubleshooting; Jams; Jam locations

Control panel message Event
log error
message
Description Recommended action
57.X
PRINTER ERROR
To continue
turn off then on
None
57.7 Power supply fan error
(FM2)
1. Reconnect the connectors
J1104 and J1133 on the DC
controller PCB.
2. Disconnect the connector
J1133. Immediately after
turning the printer on,
measure the voltage between
pins 1 and 3 on the J1133
connector. If the voltage
changes from 0 V to 12 V or
24 V, replace the power
supply fan.
3. Replace the low-voltage
power supply.
4. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
58.X
PRINTER ERROR
For help press
alternates with
58.X
PRINTER ERROR
To continue
turn off then on
None A memory tag error was detected.
X Description
3 CPU
4 power supply
1. Turn the printer off and then
back on.
2. Replace the memory PCB.
3. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
Table 7-4. Numerical printer messages (HP Color LaserJet 5500 models) (continued)
308 Chapter 7 Troubleshooting ENWW