HP Laser Jet 5550 - Page 331

Control panel message Event
log error
message
Description Recommended action
59.XY
PRINTER ERROR
For help press
alternates with
59.XY
PRINTER ERROR
To continue
turn off then on
None A printer motor error has occurred.
X Description
0 motor error
1 motor startup error
2 motor rotation error
3 fuser motor startup error
4 fuser motor rotation error
5 print cartridge motor startup error
6 print cartridge motor rotation error
9 ETB motor startup error
A ETB motor rotation error
B developing disengaging motor
startup error
C developing disengaging motor
rotation error
Y Description
0 no color
K black
C cyan
M magenta
Y yellow
1. Turn the printer off and then
back on.
2. This message might also
appear if the transfer unit is
missing or incorrectly
installed. Ensure that the
transfer unit is correctly
installed.
ETB motor error
1. Clean the ETB unit
intermediate connector, J36.
If the connector is damaged,
replace it.
2. Reconnect the connetors J38
for the ETB motor and J1111
on the DC controller PCB.
3. Replace the ETB motor.
4. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
Fuser motor error
1. Reconnect the connectors
J18 for the fuser motor and
J1101 on the DC controller
PCB. Replace any damaged
parts.
2. Replace the fuser drive
assembly.
3. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
Print cartridge motor error
1. Reconnect the print cartridge
connector on the DC
controller PCB (J1124 for
cyan, J1126 for magenta,
J1125 for yellow, and J1127
for black).
2. Replace the drum drive
assembly for the indicated
print cartridge.
3. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
Table 7-4. Numerical printer messages (HP Color LaserJet 5500 models) (continued)
ENWW Numerical printer messages 309