Control panel message Event
log error
message
Description Recommended action
68.X PERMANENT
STORAGE FULL
For help press
alternates with
68.X PERMANENT
STORAGE FULL
To continue
press
None A non-volatile storage device is
full. Pressing the
button should
clear the message. Printing can
continue, but there may be
unexpected behavior.
X Description
0 onboard NVRAM
1 removable disk (flash or hard)
1. Press to continue.
2. For 68.0 errors, turn the
printer off and then back on.
3. If a 68.0 error persists,
execute an NVRAM
inititialization. See
NVRAM
initialization.
4. For 68.1 errors, use the
HP Web Jetadmin software to
delete files from the disk drive.
5. If a 68.1 errors persists,
reinitialize the hard disk. See
Hard disk initialization.
68.X PERMANENT
STORAGE WRITE FAIL
To continue press
None A non-volatile storage device is
failing to write. Pressing the
button should clear the message.
Printing can continue, but there
may be unexpected behavior.
X Description
0 onboard NVRAM
1 removable disk (flash or hard)
1. Press to continue.
2. Turn the printer off and then
back on.
3. If the problem persists,
initialize NVRAM. See
NVRAM initialization.
4. Reinitialize the hard disk. See
Hard disk initialization.
79.XXXX
PRINTER ERROR
To continue
turn off then on
None A critical hardware error has
occurred.
1. Turn the printer off and then
back on.
2. If the problem persists, reseat
the firmware DIMM.
3. Reseat the formatter.
4. Replace the firmware DIMM.
5. Replace the formatter.
Calibrate the priner. See
Calibrate now.
8X.YYYY
EIO ERROR
None The EIO accessory card in slot X
has encountered a critical error.
1. Turn the printer off and then
back on.
2. If the problem persists, reseat
the EIO card.
3. Replace the EIO card.
Table 7-4. Numerical printer messages (HP Color LaserJet 5500 models) (continued)
ENWW Numerical printer messages 311