Control panel message Event
log error
message
Description Recommended action
20 INSUFFICIENT
MEMORY
For help press
alternates with
20 INSUFFICIENT
MEMORY
To continue press
Press
None The printer has received more
data from the computer than fits in
available memory.
1. Press to resume printing.
Note
A loss of data will occur.
2. Reduce the complexity of the
print job to avoid this error.
3. Adding memory to the printer
may allow printing of more
complex pages.
22 EIO X
BUFFER OVERFLOW
For help press
alternates with
22 PARALLEL I/O
BUFFER OVERFLOW
To continue
Press
None The printer’s parallel buffer has
overflowed during a busy state.
Press to resume printing.
Note
A loss of data will occur.
22 EIO X
BUFFER OVERFLOW
To continue press
Press
None The printer’s EIO card in slot X
has overflowed its I/O buffer
during a busy state.
Press to resume printing.
Note
A loss of data will occur.
22 SERIAL I/O
BUFFER OVERFLOW
To continue
Press
None The printer’s serial buffer has
overflowed during a busy state.
Press to resume printing.
Note
A loss of data will occur.
40 BAD SERIAL
TRANSMISSION
To continue press
Press
None A serial data error (parity, framing,
or line overrun) has occurred while
the printer was receiving data.
Press to resume printing.
Note
A loss of data will occur.
40 EIO X BAD
TRANSMISSION
To continue press
Press
None A connection with the card in EIO
slot X has been abnormally broken.
1. Press to resume printing.
Note
A loss of data will occur.
2. Check that all cables are
connected to the EIO ports
and that the EIO board is
seated properly.
3. If possible, print to another
network printer to verify the
network is working properly.
Table 7-5. Numerical printer messages (HP Color LaserJet 5550 models) (continued)
318 Chapter 7 Troubleshooting ENWW