2. Click Other Links.
3. Click Order Supplies. The browser opens to a page in which you can choose to send
information about the printer to HP. You also have the option to order supplies without
sending the printer information to HP.
4. Select the part numbers you want to order and follow the instructions on the screen.
Ordering directly through the HP Toolbox software (HP Color
LaserJet 5550 model only)
The HP Toolbox software gives you the ability to order supplies directly from the computer.
Two things are necessary to use this feature:
● The HP Toolbox software must be installed on your computer. (It is automatically
installed as part of the typical software installation.)
● You must have access to the World Wide Web.
1. At the bottom right of the screen (in the system tray), click the hp Toolbox icon. The
software opens in a Web browser. (Or, on the Start menu, select Programs,Hewlett
Packard, HP Color LaserJet 5550, and then select HP Toolbox.)
2. On the left side of the window, click Other Links.
3. Click Order Supplies. The browser opens to the supplies purchasing page.
4. Select the supplies you want to order.
Exchange program
HP offers remanufactured assemblies for some parts. These are identified in Chapter 8 and
can be ordered from Hewlett-Packard Customer Support-Americas (HPCS-A) or Hewlett-
Packard Customer Support-Europe (HPCS-E).
Supplies
Paper and print cartridges can be ordered directly from Hewlett-Packard. See Chapter 8 for
ordering information.
World Wide Web
Printer drivers, updated HP printer software, and product and support information can be
obtained from the following URL:
In the U.S.: www.hp.com/support/clj5500 or www.hp.com/support/clj5550
Printer drivers can be obtained from the following sites:
In China: ftp://www.hp.com.cn/support/clj5500 or ftp://www.hp.com.cn/support/clj5550
In Japan: ftp://www.jpn.hp.com/support/clj5500 or ftp://www.jpn.hp.com/support/clj5550
In Korea: www.hp.co.kr/support/clj5500 or www.hp.co.kr/support/clj5550
In Taiwan: www.hp.com.tw/support/clj5500 or www.hp.com.tw/support/clj5550
or the local driver Web site: www.dds.com.tw
Parts identification and pricing information can be found at the following Web site:
www.hp.com/go/hpparts
40 Chapter 2 Service approach ENWW
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