HP service parts information compact disc
This powerful, CD-ROM-based parts information tool is designed to give users fast, easy
access to parts information such as pricing and recommended stocking lists for a wide range
of HP products. To subscribe to this quarterly service in the U.S. or Canada, call
800-336-5987. In Asia Pacific, call 65-740-4484. Parts identification and pricing information
can also be checked via the World Wide Web at http://isis.tay.cpqcorp.net/materials/
reference/partcontracts.asp.
HP support assistant compact disc
This support tool offers a comprehensive online information system designed to provide
technical and product information about HP products. To subscribe to the quarterly service in
the U.S. or Canada, call 800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or
Singapore, call Mentor Media at 65-740-4477.
Customer care reseller sales and service support center
The Customer Care Reseller Sales and Support Center is available to assist resellers and
service technicians. To reach this support center, call 800-544-9976.
HP service agreements
Call 800-743-8305 in the U.S. or 800-268-1221 in Canada.
Other areas
Outside of North America and Europe, contact the local HP sales office for assistance in
obtaining technical support for resellers and service technicians.
HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 5500/5550 models, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from www.hp.com/support/clj5500 or www.hp.com/support/clj5550. (Sites are in
English.)
Visit www.hp.com/support/net_printing for information about the HP Jetdirect 5550 external
print server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools are available at
www.instantsupport.hp.com.
Telephone support
ENWW Parts and supplies 41
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