76 Chapter 3 - Troubleshooting Q1342-90910
The printed
page has curls
or waves.
The environment is too warm or too
humid.
1. Both high temperatures and high
humidity levels cause media to curl.
Move the printer to a different
environment.
2. Use a different media. Make sure that
the media meets specifications detailed
in the Print Media Guide for the
HP LaserJet printer family.
The media was in the input tray too long. Turn the stack of media over and put it
back in the tray.
Rotate the media 180° and put it back in
the tray.
The standard paper path is not working
correctly.
Open the straight-through output door on
the back of the printer and use this paper
path.
The fuser temperature is too high. Select Optimize for: in the Paper tab of
the printer driver. Make sure that it is set
for the appropriate media.
Large
amounts of
toner are
scattered
around the
characters.
The media is resisting the toner. 1. Use a different media. Make sure that
the media meets specifications detailed
in the Print Media Guide for the
HP LaserJet printer family.
2. Turn the stack of media over and put it
back in the tray.
3. Use media that is designed for laser
printers.
Table 11. Solving print image-quality problems (continued)
Problem Cause Solution
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