Q1342-90910 Solving paper-feed problems 77
Solving paper-feed problems
Use the following tables to solve problems related to moving print
media or documents through the printer.
Table 12. Solving paper-feed problems
Problem Cause Solution
Pages are
coming out
curled or
wrinkled.
Paper curl is inherent to the laser printing
processes, and occurs when paper is
subjected to heat. Paper curl tends to
relax as the paper cools while resting on
a flat surface.
Make sure that the media meets
specifications detailed in the Print Media
Guide for the HP LaserJet printer family.
Paper is curled or wrinkled when using
the paper output bin.
Open the straight-through output door on
the back of the printer and use this paper
path. Reset the fuser mode to the
default.
Paper is not stored properly. Whenever possible, store paper in its
sealed ream at room temperature.
The fuser temperature is too high. Select Optimize for: in the Paper tab of
the printer driver. Make sure that it is set
for the appropriate media.
Print is
misaligned on
the page
(skewed
pages).
The input tray is overfilled. Remove some of the media.
The media guides are not set correctly,
are broken, or are missing.
Be sure to center the media by using the
side media guides. Verify that the guides
are not adjusted too tightly or too loosely
against the media stack. Check for
broken or missing guides and replace as
necessary.
The media weight or surface finish does
not meet HP’s specifications.
Make sure that the media meets
specifications detailed in the Print Media
Guide for the HP LaserJet printer family.
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