The toner is loose, and it does not stay attached to the printed page.
Cause Solution
Preferences dialog box, and then click OK again to close the
Printer properties dialog box.
The print path needs to be cleaned. Clean the print path (See Cleaning the print path on page 26).
The power strip is not working correctly or the ac power is not
meeting the specified requirements.
Plug the product directly into an ac outlet. Ensure that the
power source is clean.
The printer is operating in humidity or temperature conditions
that are not within the recommended ranges.
Move the product to a different location.
The fuser is damaged. Perform a Half self-test functional check on page 113.
If the error persists, replace the fuser.
If, after replacing the fuser, the error persists, replace the
engine power assembly.
Repetitive vertical defects appear on the printed page.
Cause Solution
The internal parts have toner on them. If the defects occur on the back of the page, the problem will
probably correct itself after a few more printed pages.
Otherwise, clean the printer (see
Cleaning the print path
on page 26).
Table 6-4 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 105
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