Pages are skewed.
Cause Solution
The media is loaded incorrectly. Reload the media, and make sure that the side and rear media
guides are not too tight against the media stack or too loose.
The input tray is too full. Remove some of the sheets. The main input tray can hold up
to 250 sheets of 75 g/m
2
(20-lb) bond-weight paper (or fewer
pages of heavier media), or a stack no higher than 25 mm (0.98
inch). The priority input tray can hold one sheet of 75 g/m
2
(20-
lb) bond-weight paper, one sheet of heavier media, or one
envelope or card.
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
The printed page has curls or waves.
Cause Solution
The printer is operating in humidity or temperature conditions
that are not within the recommended ranges.
Move the product to a different location.
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from the
Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close the
Printer properties dialog box.
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
There is too much media loaded in the main input tray. Take some of the media out of the input tray.
The media was in the input tray for too long. 1 Turn the stack of media over and put it back in the tray.
2 Rotate the media 180° and put it back in the tray.
Table 6-4 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 107
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