100 Chapter 6 Troubleshooting C4170-90959
Continuable, Service, and Accessory Errors
More detailed information in the form of a secondary error message is available for each of
the following three types of errors. The first entry in each of the following tables shows the
primary error LED pattern. The remaining entries in each table illustrate the secondary error
messages. The tables also contain information from the Status Log that typically appears in
the Status Log area of the Self Test / Configuration Page.
Table 6-3. Primary Continuable Error
Control Panel LED
Pattern
Primary Error Message Status Log Code Recommended Action
Continuable Error. Pressing
the G
O
button causes the
printer to attempt to recover
from the error and print
whatever it can. If the recovery
is unsuccessful, the printer will
return to the continuable error
state.
(Primary Error Message)
Press the G
O
button and continue printing, or
press the G
O
and J
OB
C
ANCEL
buttons
simultaneously to view the secondary
information.
Secondary Continuable Error
Control Panel LED
Pattern
Secondary Error
Message
Status Log Code Recommended Action
Memory Overflow (20 error) /
Mem Full
(Secondary Error Message)
30016 Press the G
O
button to print the transferred
data (some data might be lost), then instruct
the customer to simplify the print jobs, enable
Page Protect, or install additional memory.
Temporary Engine Error (41.x
Errors)
(Secondary Error Message)
30034 Press the G
O
button. The page containing the
error will automatically be reprinted.
If the error persists:
1) Reseat the connections to the Laser
Scanner, Intermediate PCB, and the Engine
Controller Assembly.
2) Replace the Laser Scanner.
3) Replace the Engine Controller Assembly
4) Replace the Intermediate PCB.
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